I love the Ibis concept, good basic service, all needs taken care of, compact but practical rooms, where everything is supposed to work well. I totally get the low cost structure and that they avoid any service to the room, so to keep the costs low, which is passed on to the customers. However, this does not mean when the celling is leaking and the shower is flooding the room, that it allows the problem to be pushed off for the next day, until maintenance arrives, certain things, need to be taken care of right away, even within the low cost structure. Therefore, I think even given the warm welcome and generally good service, when I made such a complaint, it should have been handled it...
Read moreKeeping Ibis/Accor tradition, the rooms are great and clean. The price is one point to remark: you'll have a great stay for round US$ 40.00/night. The services are fast and impeccable. Breakfast is quite good for the value (US$ 7.50), with even more options than the usual Ibis franchises. The staff is something to record: extremely polite, ready to help you anytime, anyhow. The night restaurant as well as the breakfast staff are great on caring about your food, as well as about your welfare. Maybe I could point it the best Ibis hotels I've been to in Brazil (and I've already been to somewhat 20 other round...
Read moreI really enjoyed my stays at the Ibis Mossoró. It is a very honest hotel. The building is pretty new and very clean. The staff is awesome and I really felt like VIP. They are very polite and friendly. Breakfast is very good with some typical food from the region, fruit is very fresh. The rooms are always clean and well maintained. The location is one of the best in Mossoró, at the Santa Luiza island, very close to downtown. Taxi to anywhere in the city is pretty reasonable regarding prices. This hotel is always my choice of stay in Mossoró. Booking online can get you some discount. Totally...
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