Pousada Moriah (Visconde de Mauá) — Hotel in Região Geográfica Imediata de Resende

I never encountered a team so unprepared to deal with guests.||My wife fell ill and such health unforeseen, last minute, made it impossible for me to stay there and tried to recover part of the advance (50%).||Although the rules say that I would lose all the money, I thought it might be a good sense for the company since I could not have predicted such an event.||Faced with this situation, the inn was insensitive, and all conversations with officials who could help me it was difficult.||Did not hear me, did not let me explain my point of view and were extremely rude.||Honestly, my outrage is over the total lack of professional attitude of who should be excellence in treatment with guests than the money.||Not recommend the inn without even knowing its dependencies, because when we travel a lot with the help of your team and face I could see that the Inn Moriah has not prepared and qualified professionals to...

This hotel has few rooms, what makes it more cozy, very well decorated, wuith a confortable bed, a big bath with massage, with glass windows, whwre you can see the beautiful garden around. They have robies to you, frigobar and wine in the room. There is a little restaurant near the front desk with you neeed some sandwiches or a soup. The garden is beautiful and you are beside the most famous waterfall of Visconde de Maua- a cachoeira do Escorrega. The breakfast is womnderful : fresh fruit, juice, cake, bread and you cab also ask eggs and caramel bananas to be made for you. In the city you can contract some tours with 4x4 cars to visite alot of waterfalls that have in the city or you can float in a river near the city, which is...

The hotel has a very cozy and romantic atmosphere. The chalets are very beautiful and have an incredible view. The hotel is the last one in the road and is a bit far from the town what provided the silence and the quietness we were looking for on the trip. The service was excellent and the people were always happy and willing to serve in the best possible way. The Escorrega's Waterfall is right beside the hotel and the Poção da Maromba Waterfall is 10min walking. ||The only bad thing for us, was that since there was no nearby restaurants and we went on motorcycle to dinner on a good restaurant or even to get to the town was...