Rude host. Do not recommend The location is ok for children even if it's far from Veliko Town. Rooms are ok, even if they don't have shower or bathtube. You will need to take a shower on the foor. The don't have a courtain for the windows. The sun will wake you up early in the morning, mostly if you will be with children there. The host is ok if you don't need her. If you have any ask like below she will be very rude to you I was with my two year child and arrived around 12 o clock. Even if the room was ready, she won't let us in the room until the check in hour ( no exceptions for childs). The restaurant was opening at 10 a clock, my child wakes up at 6. I ask the men from the reception if I can cook something for my child, he let me and give me everything I needed, then the old lady arrived and told me that I should get out from there because this is a hotel, not a guest house, and she won't tolerate my behavior. I was doing nothing, just sitting there and asking for permission. No possibility to discuss anything because they don't know any english or other language than bulgarian. I will never do something without permission or if I had any other possibility, like eat at their restaurant. If you want to relax and enjoy the things with your children, go in other place. Here you will only get annoyed and be followed be the host...
Read moreThe location is ok for children even if it's far from Veliko Town.|Rooms are ok, even if they don't have shower or bathtube. You will need to take a shower on the foor.|The don't have a courtain for the windows. The sun will wake you up early in the morning, mostly if you will be with children there.|The host is ok if you don't need her. If you have any ask like below she will be very rude to you |I was with my two year child and arrived around 12 o clock. Even if the room was ready, she won't let us in the room until the check in hour ( no exceptions for childs).|The restaurant was opening at 10 a clock, my child wakes up at 6. I ask the men from the reception if I can cook something for my child, he let me and give me everything I needed, then the old lady arrived and told me that I should get out from there because this is a hotel, not a guest house, and she won't tolerate my behavior. I was doing nothing, just sitting there and asking for permission. No possibility to discuss anything because they don't know any english or other language than bulgarian.|I will never do something without permission or if I had any other possibility, like eat at their restaurant. If you want to relax and enjoy the things with your children, go in other place. Here you will only get annoyed and be followed be the host everywhere...
Read moreBeware rude female host (owner). Both owners would tell you completely different things. I had an out of town guest who I accommodated there the male owner accommodated . During the stay we had work trip to Plovdiv and away for two days. The female host had gone to the room and moved belongings, bedding blankets and towels who are increasingly primitive anyway. My guest complained about not having proper toiletries, comforter etc. No shampoo or body wash only 2 soaps 1cm x 0.5 cm for an entire week. I ended up bringing all simple necessities for his stay. He booked for 5 nights but stayed only 3 there because of work trip to Plovdiv. Female owner had gone in his room and moved his computer, bag and insisted he didn’t get out of his room so he had more usage. Incredibly rude unintelligent and un hospitable person. Both owners will quote you differently, tell you different things and all can come in the middle or end of your stay. No privacy, no blinds on windows, no toiletries, bedding is horrible, no comforter, no receipt etc. Previous reviews match exactly with reality about rude and incompetent hospitality. They took cash and don’t even issue any document for the stay which is...
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