HOTEL HAVANA — Hotel in Varna

Hotel is good for people who have a tight budget. Rooms themselves were renewed and clean, but the bathroom was very old and needs renovation. It was also not that clean (see pictures) and the whole bathroom was wet after showering. The silicone comes off the bath.||||Other negative points:||- During our check in, the lady was not friendly and it seemed she hated her job||- Not much parking (+paid parking) and parking is kinda far from main enterance = road to parking required||- As mentioned by others, not enough elevators for 15 floors (long waiting lines)||- Food was repetitive and not very healthy (often fry baked food and dry vegetables from days old)||- Breakfast was not our thing||- Dresscode would be Nice during dinner, people just sat their with their flipflops, crocs or swimpooloverwear at the tables||- Not enough beds by the pool||- Staff really DON'T care about corona: some wear masks, but if they do they never (except 1 person we saw) wear it properly above the nose. There are signs that guests should wear masks at the restaurant and lobby etc.and should disinfect their hands but literally no one does it but the staff also doesn't care||- Cocktails with almost no alcohol ||- Sometimes noise in evening from loud people who are having a party||||Good points:||Very good bed, fridge in room, modern rooms, not high in price, casino included in hotel, hotel is located not so far from beach. The bartenders which made cocktails were really funny...

Please don’t be fooled to think this is a 4-star hotel, because it’s far from it - from the food service and room experience to the staff attitude. If you already made the mistake to reserve here, at least make sure you are not in room 1006. We spent one horrible night in this room where there was a bad, chemical smell. Initially, we thought it was from the air conditioner and we reported it right away and their solution was an air freshener to help with the smell. We couldn’t sleep and woke up with a headache. In the morning we noticed it was coming from the carpet in between the two beds and went to the reception to tell them; they said they will send housekeeping, as the hotel was full and they couldn’t move us in another room. After breakfast we asked if the problem has been solved and the rude front desk manager told us he checked and there was no smell, refusing to come with us to show him exactly where it was coming from even though we insisted. Luckily with the help of Booking we managed to shorten our stay here, but the front manager insisted to give us a hard time until the last minute. Couldn’t regret more booking here in the first place. Regarding food, there were flies everywhere around it, staff didn’t wear sanitary gloves when handling the dishes, the options weren’t varied and tasteful. Again, not at all what you’d expect from a 4-star hotel and the price shouldn’t justify this. For similar price, we found a much better last minute...

We had an amazing experience staying at this hotel!I was impressed by the staff attitude and hospitality.The cleanliness was up to a really high standard. We had an all inclusive regimen and I can honestly say that I have been impressed by the range of dishes and drinks.The pancakes and omelettes were delicious for breakfast.The roast pork was melting in my mouth, the fish soup was so savoury,the potato salad was delicious,the fish schnitzel makes me drool when I think about it and the toasty were delicious(everything was really tasty).Please accept our thanks in behalf of the kitchen staff for delivering exquisite meals every day! The hotel had a great vibe and atmosphere. Valery gave me a great medical massage so I recommend him with all my heart! The kids had a great time at the pool as well. I took a lot of business cards so that I can recommend it to my friends and family. The only thing that I was a bit dissatisfied was that almost all dishes contained dill,however that is a personal preference so it doesn’t minimises the overall positive impact that we had regarding our stay at this hotel. We will...