Prairie Moon Inn & Suites — Hotel in Unity

Stayed here as we were in town for volleyball. The hotel is like brand new. The inside of the hotel is very clean. The rooms were spacious and also very clean. The staff were very pleasant to deal with as well. There is quite a lot of parking space available. The only reason I didn't give this 5 stars was that the free breakfast was pretty bad and for how beautiful this hotel and rooms were, the bed was like a bed you would find in Cuba resorts. They were very hard and uncomfortable. I had read this in other reviews but usually I don't worry about those reviews as I enjoy firm beds. Comfortable beds should be a hotels high point. This was not the case here. I would probably choose the other hotel option in Unity next time just for...

Very very basic hotel. Lady during breakfast hours is very nice and polite with all the guests.

They don’t allow gym / fitness center before 7 am and after 10pm, which is weird timing. As most of the guest would like to go to the gym early in the morning like 4-5 am and go to work at 7am.

At Front desk young lady (afternoon and evening time) was very very arrogant, rude and disrespectful to the guests. When I checked in to the hotel she was talking with anger without any reason. when I was checked out and asked simply for receipt she started being rude again without any reason.

It looks like they are taking advantage of guest, as this is only hotel in town.

Hotel management needs to think about their...

"I had such a frustrating experience at Prairie Moon Inn & Suites. Can you believe it? When I arrived, the receptionist actually had the audacity to take my card and start booking me in. But then, she suddenly noticed my friend and everything went downhill from there. It's absolutely infuriating when personal matters get in the way of providing proper professional service. I mean, seriously, customer service should always prioritize respect and professionalism, no matter what personal relationships are involved. I really hope this hotel takes this issue seriously and does something about it. Every guest deserves to be treated with the respect...