Karu Domos del Fuy — Hotel in Panguipulli

After getting jerked around by the bad service on the Huilo Huilo bioreserve website and by their equally bad customer service, I found this place on google maps. It is a great little hotel in Neltume in between the lodges at the reserve (Magic Mountain/Nothofagus/tree houses etc.) and the reserve front gate. You can rent various geodesic dome cabanas from 2 to 8 people. Our dome was OK the skylight leaked the first day in a torrential rain, but the manager was super nice and took care of it by moving the furniture and putting in lined buckets to avoid drip noise and the next day the repairman caulked the window. she also helped book a white water rafting trip in Choshuenco the next day. The domes are cozy, great for families with 2 twin beds above for the kids to watch the stars at night and a bathroom and bedroom below with privacy for adults plus a kitchenette. The price of $160 a night sure beat $410 a night at Nothofagus. Downside is Lorena the manager only speaks spanish if you cant write or speak it might be challenging for you plus you have to pay in cash with an advance by Western Union (no credit cards) also no internet connection, I was able to book rom outside Chile with no problems however. Neltume is a mostly cash operation except for the minimart in town and the reserve pizzeria and hotel restaurants and the nearest ATM is in Panguipuli 1h away so come prepared. Overall a great experience with easy access to all the adventure sports at the reserve, I would...

After getting jerked around by the bad service on the Huilo Huilo bioreserve website and by their equally bad customer service, I found this place on google maps. It is a great little hotel in Neltume in between the lodges at the reserve (Magic Mountain/Nothofagus/tree houses etc.) and the reserve front gate. You can rent various geodesic dome cabanas from 2 to 8 people. Our dome was OK the skylight leaked the first day in a torrential rain, but the manager was super nice and took care of it by moving the furniture and putting in lined buckets to avoid drip noise and the next day the repairman caulked the window. she also helped book a white water rafting trip in Choshuenco the next day. The domes are cozy, great for families with 2 twin beds above for the kids to watch the stars at night and a bathroom and bedroom below with privacy for adults plus a kitchenette. The price of $160 a night sure beat $410 a night at Nothofagus. Downside is Lorena the manager only speaks spanish if you cant write or speak it might be challenging for you plus you have to pay in cash with an advance by Western Union (no credit cards) also no internet connection, I was able to book rom outside Chile with no problems however. Neltume is a mostly cash operation except for the minimart in town and the reserve pizzeria and hotel restaurants and the nearest ATM is in Panguipuli 1h away so come prepared. Overall a great experience with easy access to all the adventure sports at the reserve, I would...

Domos bien construidos (usamos el 1), pero la electricidad se caía al tener el split prendido y el hervidor o en varias ocaciones a todos los domos, pero sin tener a quién llamar, ya que la persona del servicio se iba y no contesta el celular. Los domos tienen 4 radiadores de los que 2 no funcionaban, y nos indicaron que estaba mala calefacción y era porque no querían picar leña. al cortaree la luz nos quedabamos sin calefacción porque el split no funcionaba ni las bombas eléctricas de la caldera. La recepcionista es la que baja la nota del alojamiento, dado que el operador de la caldera se portó siempre miy atento y venía varias veces en la noche a echarle más leña. Ella en cambio sólo nos entregó un rollo de papel higiénico, insistía que la tarjeta de crédito sólo podía pagarse en 3 cuotas (y no funcionaba con más cuotas), hablaba mal de la dueña y la culpaba de que nada funcionará, siendo que todo estaba bastante bien, pero ella era la que afectaba todo Lo único mejorable de los domos era la forma de abrir las ventanas en el segundo piso, la ventilación, una de las camas del segundo piso tenía malas las ruedas y las arañas (matamos 6...