Tierra Patagonia — Hotel in Torres del Paine

As world travelers, my wife and I have stayed at properties in over 60 countries. Tierra Patagonia is one of the top 3 places we have ever stayed. The manager, Nicholas, is on top of everything, ensuring an amazing experience for his guests. The staff is obviously very well trained and loves what they do. It's no wonder Tierra Patagonia won the best property in all South America. The architecture blends into the surroundings so well, as not to disturb the vast openness of Patagonia. There is a family of gray foxes living under the dining patio and are often seen throughout the day playing together. The spa is intimate and excellent. There is an indoor heated pool, perfect for relaxing after a long day's hike. The spa manager provides daily yoga classes for free and is passionately enthusiastic about helping guests loosen up the body in preparation for daily activities. Speaking of activities, the best way to describe Tierra Patagonia's approach is something straight out of Africa. Think morning, afternoon, or all-day game drives where options are endless. For a taste there are boat journeys, full-day hikes, mountain climbing, fishing, horseback riding, half-day hikes, nature walks, animal sightings, photography adventures, and so much more. The location is stunning, right on the largest lake in the region with a perfect view from any room in the hotel. We loved lying in bed looking out the large window at the breathtaking Torres del Paine "Massive" mountains, including the "horns" and "towers". The resort is zenly quiet, even with the howling winds. Part of the completely relaxing feeling is how everything is all-inclusive. Order up the drink of the day, or the smoothie of the day (Lemonade-Mint-Ginger was our favorite), without worrying about the costs. Hungry from your day of hiking, order anything off the menu. (Insider Tip: There's an alternative menu for those who want a taste from home. But please try the chef's creations as they are all exquisite.) There's even a fun trail mix stand, that everyone frequents and stocks up on, before heading out for the day. Guides are absolute experts in their areas and bend over backwards to ensure you have the best time. Without giving away the secret, there is something special to look forward to after each activity. Rest assured, this is a luxury experience, and no detail is overlooked. Here's the most surprising thing about our stay at Tierra Patagonia. We had just come from Antartica and thought for sure anything on the rest of our trip would not live up to the excitement of Antartica. Tierra EXCEEDED our expectations and became the highlight of our trip! NOTE: We had changed our reservations from the Expora hotel and are so glad we did. We did stay at the Expora lodge in Rapa Nui (Easter Island) on this trip and it was more than a few steps down from Tierra. You will not regret...

If you’re considering Tierra Patagonia- BOOK IT! It will be the best adventure of your life!! 5 stars is truly not enough to describe our experience here.

Torres del Paine is beyond one of the most magical places on Earth. It’s stunning and Tierra Patagonia’s modern, sleek and inspiring architecture equally matches it. The second we walked through the doors, we knew we were in a special place not to mention their breathtaking view of Paine Massif which can be seen from every window of the hotel including the indoor pool (which was awesome!).

Equally as amazing as the location is the Tierra Patagonia team! Before booking, George and the team answered all our questions with detail. We originally were booked a year ago but the pandemic had pushed our travels. George every step of the way kept us up to date on travel restrictions and ensured we had everything we needed to finally make the trip when Chile opened this month. I cannot stress enough how helpful and exceptional George is!

Once we arrived, we were greeted by the GM Nicholas who showed us the hotel and our room. He is very kind, caring and checked on us daily. Next we met with Basilio who helped plan our excursions. We booked 7 nights so we had plenty of time for adventures. We let Basilio know what we liked, a couple of our “musts” and he did the rest. He curated a fantastic itinerary and we left feeling we got to see a nice range of the park. His team of guides is the best! Nacho was our guide for majority of the trip. He was so knowledgeable, friendly and fun! He even had hot soup for us when we reached the base of the towers!

The food was incredible! It was local cuisine with an upscale flair. We were there for 8 days without any repeat meals. The dining room staff was fantastic and so nice. They always asked about our daily adventures and made sure we had enough to drink and eat. And let me tell you, you will never feeling hungry haha…

Almost daily after our excursions, we found ourselves relaxing in the glorious pool overlooking the property and Paine Massif. It was a great way to unwind at the end of the day. One evening I indulged in one of the best deep tissues massages by Carolina.

Every single person from the front desk (special shout out to Ruth), the dining/bar team to the wonderful guides genuinely cared. We have gone on some really epic adventures around the globe and our adventure at Tierra Patagonia easily takes the top spot. Everything was just perfect! I’m not going to lie, I teared a bit when we left....

Hands down, without a doubt, the most wonderful hotel on the planet. From our initial contact to make a reservation through the end of the trip at the airport - the customer service here has been incredible. Lyncette from reservations was always quick to respond when a flight would change, helped rearrange our transfer when our flight was delayed and eased my worries when there was political troubles in Santiago.

From the moment we met Kindredet and Basilio to arrange our tours onsite, I immediately felt like we were long lost friends and was drawn to their wonderful personalities. They were extremely helpful and accommodating when I needed to make a last minute tour itinerary change. I fell in love with the house Gaucho, Luis and his daughter Montserrat and even my horse, Panchitto. I don’t think that I ever want to ride a horse again because both of my excursions with them were so wonderful - I can’t imagine ever having a better experience. The manager, Nicholas, was usually at the door to greet you upon returning from an excursion to ensure you had a wonderful time and to make sure you didn’t need anything. He must run a tight ship, as the whole entire staff never missed a beat. The tour guides were all out of this world!!! They were extremely knowledgeable and super supportive on strenuous hikes. Do yourself the favor and pay the extra fee to go to the Grey Glacier, if you are up for an extreme challenge, do the hike and try to go with Felipe! It was the single best day of my entire life. The techniques of the massage therapists are some of the best we have experienced - it is well worth spending time with them after a couple of full day hikes. The bartenders are truly artists, the drinks were always so beautiful garnished.

And the views... each day my breath was taken away whether we were in our room or in the common areas, it is truly magical and pictures will never be able to do it justice! 3 full days was just not enough, we could have easily stayed for 2-3 more... or forever :) the proximity to the park, the facilities, the panoramic views, the food and the staff all deserve five stars. If I could rate this higher, I would. If you plan to go to Atacama, I would suggest going there before Patagonia - as I feel like Patagonia has set unrealistic standards for all future vacations. Just...