Dong Huang Hotel Beijing — Hotel in Beijing

First, here's some tips, because everything about this hotel is hard work (for non-Mandarin speakers) ||||GETTING THERE||The name in CN is: 东煌酒店 and the address is: 北京市朝阳区望京广顺南大街16号. The actual entrance is behind the New World Department Store and Wangjing South station, Exit/Entrance A. I suggest getting this printed in Chinese to show your taxi driver as many details as possible.||||CHECK-IN||If you arrive past 6pm you MUST have secured your booking with a credit card, otherwise they will resell your room.||||REVIEW ||If you don't speak Mandarin this Hotel is awful. And if your travel agency does not provide a credit card during booking, the Hotel will release your room on the day of your arrival, and you'll have to stay somewhere else. Whilst this did actually happen, the Donghuang night manager did speak English and did find me another Hotel - however it was more expensive and I still paid the extra and the taxi fair (+ mandatory 20yuan tip!) to and from the other hotel. No form of covering costs or compensation (arguably my Corp Travel Agent is the one at fault).||||The rest of the stay (7 nights) was just ok. Musty smelling room, pretty sure smoking inside it has happened frequently. No iron in the room. The room was ok, it needs refurbishing to remove the mould from the bathroom. The room has a very traditional feel, and maybe at one point it was 4 star, but it's definitely a 3 star room now. Cleaners were good though. ||||The 'Fitness Centre' is a storage room. Not worth bothering with.||||Breakfast actually is ok, some western choices, the buffet is extensive though. I saw room service being delivered, but no menu in my room. ||||Overall, aside from the night manager I met when I arrived to not having a room, no one else seemed to speak English. So it just felt like it wasn't possible to find out anything about the hotel or it's services unless it was written down.||||At the end of the day, if the location is close to your intended business activities and you speak Mandarin, this might be acceptable. If you only speak English, I suggest avoiding, and trying the nice looking...

We were in Beijing in early February and stayed at the Donghuang. Of the three hotels we stayed in it was meh. It was clean, mostly, although there was some stuff that might have been alive in the grouting around the tub. Our mini-fridge was not working when we checked in, but upon reporting it it was changed in less then 15 min. The English ability of the staff is nearly non-existent, they were friendly. To report the mini-fridge to several attempts using a translation program on an iPhone. I'm sure several early attempts translated to, "little cold thing is not digging holes", I think in the end, "refrigerator not cold" got the point across. ||||The bed was a little hard, but we like firm mattresses, so that was not a problem. The comforter was about 4 inches thick and too warm but I fear what would have happened if I'd asked for something thinner to put over me in bed.||||The location is a problem, it is about 1/2 between the airport and the city center. We were in Bei Hai park on a cold day and just wanted to get home and several cabbies refused to go that far out one offered for 100rmb, I protested and said it should be on the meter, he kindly demurred, so we walked back to the subway and took that. It was early in our trip, I should have checked my currency exchange app, I'd have realized he wanted $15. As it was the subway cost 2rmb/person, or $0.32. The best things I can say about the locations is that there were good places to eat in the area and the Wangjing East subway stop was about a 10-15 min walk.||||Not a bad hotel, but I have to think that you could find something with the same price point much more...

My employer cancelled corporate relation to my preferred hotel, so I had to choose this one for the first time. At reception I had to wait amongst smoking other travelers waiting to be served. The room I was given was top floor, and spacious. My first impression, already outside the room on the floor hall: It urgently needs some renovation! Secondly, the bed was not nicely prepared, just so and so. The air-condition blew smelly bad Beijing air, so I switched it off, which of course cooled the room made me freezing. The TV did not provide any other international channel then CNN. Next morning, I started to explore it a little bit further: The entire room is worn to an extent any other hotel operator claiming this level would do some renovation. All outlets of air con were full of dust and dirty, even the filter mat was not in place and also not has seen any cleaning since long. In the shower you looked into a rusty shower head, and the electrical appliances for automatic switches of the wardrobe lights are placed to prevent opening the door to access all the power fuses. The body scale was used from many previous guests but has obviously never seen any decent cleaning, and the carpets in and out of the room also are more a dirt and dust conserve rather then providing a cosy and tidy environment. The worst is the breakfast: Even the Chinese offers were just not even so and so, not to mention the poor offer for any western breakfast. I hope, they have better rooms next time, otherwise I will...