Atour Hotel Guangzhou Sanyuanli — Hotel in Guangzhou City

Hello my name is Geldon Mesi, I recently stayed at Guangzhou Sanyuanli Atour Hotel and enjoyed my stay immensely. They say first impressions last and my stay is testament to that. I was welcomed so honourably upon checking in after experiencing such negative reception upon checking in elsewhere. Nothing was too much of an inconvenience for the staff here. They were always so busy and in demand however never seemed overwhelmed or flustered by the experience in fact. They were professional at all times and always with a smile. My last day of my stay was in fact my birthday and when I returned to the hotel at 11pm that evening there was one worker Hu sen who was at the hotel however off shift yet still made such an impressive effort in making my stay so very memorable as we shared great conversation. Amidst conversation I informed him it was my birthday, he then offered his own personal time to escort me around the city given hat I was alone. Not only did he do such an honourable task out of hours he also managed to order me a birthday cake without my knowledge and as soon as I arrived back to my hotel everyone was aware of my birthday and cheered me whilst ha delivering me this cake at 1am. I could not believe such a thoughtful gesture. It just goes to show the humanity that these staff members have towards not only their guests but human beings. I will not forget the worker's name is Hu Sen most memorable kind-hearted gesture, thank you Guangzhou Sanyuanli...

The service level and cleaniness is impeccable at Atour Sanyuanli. My two colleagues were all happy with their stay, the bed and pillows are comfortable. Every staff we met are friendly, helpful and resourceful. The only thing that requires improvement is the washing machine and drying machine. They seem a bit outdated compare to other Atour...

The reception staff was friendly, very clearn and tidy room, good water pressure on the water, breakfast was decent for a quick stop, smooth check out. I would recommend anyone to come here for business trip or for a quick stay. The location was very ideal also, with pharmacy, restaurant, Burger King and Starbucks on the next...