Songbei Shangri-la Hotel — Hotel in Harbin

We were choosing between the older Shangrila and Songbei Shangrila for our December trip to Harbin, we picked Songbei because it's newer and its location, which is away from the city.||It's indeed a reasonable assumption that a newer hotel is better in hardware. In China where even a year makes a big difference in hotel features. Songbei Shangrila did not disappoint us as it exceeded our expectation in both room and food quality.||We booked a room with river view and lounge access. The hotel was also quite close to the site of ice and snow festival which was an event not to miss if your visit Harbin in the winter. Hotel offered shuttle bus to town and to a few more tourist spots.||Our room was spacious with large windows faced the Songhwa river. Beds were extremely comfortable and there were plenty of drawers to store our winter gears. This feature was often missed by many of Shangrila's competitor but it is so important for guests who intended to stay more than 3 days. There were also many towel racks, which came handy for us who care about water conservation and do not wish to have our towels washed everyday. We had light dinners at the lounge couple of times and it was not fancy but satisfying. Chinese restaurant Shang Palace was a class of its own for Harbin, we had a sumptuous meal and the price was totally affordable, a good recommendation if you fancy Chinese food in this part of China..||Breakfasts were served in the coffee shop and it again, exceeded our demanding taste There were good variety choices for local and international taste.||Harbin was a super fun town and we really had a good time there. We will soon return to the city and of course, will stay at Songbei...

We were in Harbin for the Ice and Snow Festival. We were a cousins group of 10 people. First night, we had shabu shabu dinner in Ice Palace. It was a wonderful experience as the structure was built from ice. We had individual hot pot with a very generous serving of all kinds of meats, seafood, veggies and balls.||The hotel rooms were very clean and luxurious with very comfortable beds, bath tubs, separate shower, spacious and with complete amenities.||On our first night, we decided to go to the nearest mall. The concierge with the instruction from the very accommodating manager, Mr Luffy Jia, booked 3 cars to bring 10 of us to the nearest mall. He even advanced payment in our behalf. Then, he also gave us his We Chat contact. After the mall closed, we couldn't get a taxi ride back. I called the concierge for assistance. After a few minutes of not being able to book a return ride home, Mr Luffy Jia instructed his staff and drive to pick us up with their hotel van even it was already 10:00 pm from the mall. Thank you so much Mr Luffy Jia and your team for such a great service. Truly appreciate as it was soo cold, being -27 degrees and late that night. I highly recommend Shangri-la Songbei, Harbin to people planning to...

It has snowed a little early this week in Harbin. It is a week of rather less upbeat at work. This is a relatively newer hotel than the one on the south of the river. Albeit less near to the city it prob means people are more patient with everything. Our corporate package seem to include buffer breakfast. Selection is fairly good. The surprisingly good bit is how sweet the staffs are. Shelly remembers customers’ needs and proactively ask me if I need lemon same as the day before. When going to a table that is nearly ready Jaime diligently cleans my table even though it seems to be already quite clean. Michelle from the entrance and coffee counter initiated a refill of coffee. Everyone seems to be enjoying their work at this already rather busy morning.||The room i have faces the river. Unfortunately the TV channels are only local, I think since I gave up after a few since no channel guide is available. Interesting I can’t find a hotel guide in the room. It is quite generous to have the minibar included in the package with a beer a night. Similar to most hotels at places with winter, the central AC is not really controlled in the room so it was rather warm for me at night. Overall...