Rambler Oasis Hotel — Hotel in Hong Kong

Overall not worth the money, but when thinking about the high rates of Hong Kong hotels, this might be a standard, which makes me absolutely hate Hong Kong.

The rooms are not soundproofed and the mainland Chinese tourists everywhere were so noisy that I couldn't sleep without noise-cancelling earbuds. Those Chinese smoke wherever and whenever the staff don't oversee, so my bathroom smelled of smoke every morning after the hours of the ventilation being turned off (because the vent and the light are switched together) perhaps because of the smoke coming through the neighboring vent. Also the Chinese tried to open my room's door even though they (hopefully) knew that that was NOT their room's door. So make sure to never forget to lock the door from inside, since it is somewhat forgettable, because there's no chain lock other than a simple turn latch, which, on my door, missed several fixing bolts.

Being forced to wake up every morning at 6 (and never be able to sleep again because they stay noisy until they leave for the day at around 7) by loud Mandarin and the smell of smoke was furiously unpleasant. The hotel should take some measures such as separating floors for mainland Chinese and other guests.

Cleaning was insufficient; it was especially gross to find the previous guest's hairs and pubic hairs everywhere on the sticky, dusty floor, but it seems that is the Hong Kong not-a five-star hotel housekeeping standard. After leaving a note with multiple arrows pointing towards the hairs to ask them to clean thoroughly, it seems they at least picked them up or sweeped the floor. And after that, I decided never asking them to do housekeeping again while I stayed because cleaning by myself keeps the room much more hygienic.

The room was small but (superficially) modernly renovated. Yet, there was only one power outlet that was not occupied by the fridge or the TV, and it was located at a nearly unusable location (back of the closet). So I strongly recommend preparing a power strip yourself, as the reception staff said they don't have ones to lend to guests, which made it necessary to move the bed and unplugged the phone so that I could handily charge my gadgets. You might need to unplug the TV to use the electrical pot if you'd like to boil some water for a cup of coffee. And all of these outlets are crudely stripped from only one outlet on the wall, whose cover plate is not fixed properly and some wires are visible, which constantly contact with the bed sheet, which made me concerned about the potential fire hazard.

For a room for two, you'll be only provided two toothbrushes, two bath towels and a built-in all purpose liquid soap which won't lather well. No shampoo, soaps, lazar, facial tissue, face towels, bath mats etc. I strongly recommend preparing them yourself. No bathtab. There was only a thin shower curtain that is also a bit too short to separate the toilet from the tiny shower booth, which is not sufficient for keeping the toilet floor not damp; I missed the existence of bath mats countless times. The shower was lukewarm and weak. The toilet easily clogs. Recommend not to flush bath tissue.

Wifi was nearly-unusably slow. The mattress was so firm like a plank board that I needed to put a pillow under my hips, and even did so, I finally had a backache on day 4. Of course no safe in the room.

Having plenty of bus route options nearby to get to central Hong Kong and to go to the airport was the only upside.

Definitely will...

Originally booked two non refundable nights, then needed to change our flight home so booked another two nights as seperate bookings on the hotels own website, two days before arrival. We received email confirmations. Sent email requesting the bookings be linked so no change of room. No reply. ||||Check in took nearly 2 hours. We were told that we had not booked a 4th night but only a day room from 11:00 to 17:00. Our confirmation email clearly stated an arrival date and a departure date the next day. In two places on the confirmation it stated "1 night". It also stated check in after 14:00, checkout before 12:00. A discussion of nearly 2 hours took place||||When we made the booking we did as normal searching the hotels site by an arrival date and departure date. At no time when we made the booking did any reference to a "Day-cation" appear. If it had we would have looked closer. We had carefully checked all details of our bookings so the we had the same kind of room to allow the bookings to be linked. Eventually said enough, we will continue this tomorrow. ||||The "Superior Double/Twin room was clean, unless you looked under the bed, but so small I had to walk sideways to go past the bed. There was a cheap soap dispenser in the shower, and some packaged toothbrushes, but no other shampoo or toiletries. Two bath towels but no handtowel or face cloths. Some of the panelling in the room showed signs of water damage.||||The discussion continued several times over the next two days. The hotel was demanding an additional payment for the fourth night which they were adamant we had not booked. We were adamant we had booked the night. We wrote an email to the hotel and asked that it be forwarded to the owner, stating our position. We received no reply, and checked spam etc. The next night returning to the hotel we had a note to contact the duty manager. The number in the note did not work. I rang the front desk, no answer. Went to sleep, We were woken by a phone call from the duty manager saying we would need to either checkout at 5 the next day or pay an additional fee to stay the night.||||At no time do we believe he actually listened to what was being said. He wanted more money.||||Next day after returning from a lengthy walk we settled into the room, and prepared for a departure the next day. At 17:15, the duty manager and another colleague appeared at the door demanding we either pay or leave, or they would call the police. At first we said call them, and they left. We then thought about this a while and decided that in a foreign country and having encountered the standard of English not only from the hotel staff, but also the few police we had actually asked for directions, discussing this with a police officer would also get us nowhere. So under this duress we paid the amount asked. In relative terms it was not a large amount but it was the principle. ||||It is obvious that the hotels website has issues. No way should a day room show if you ask for a room from one day to the next. Also the website mentions a complimentary shuttle to a couple of stations and a shopping area. Turns out it is one a day to both stations and only at around 6:45 in the morning.||||On the first day there we saw a wonderful swimming pool, asked about it. Next day went down to go swimming to be advised that as of that morning it was closed for the season. With temperatures of over 34°C? It's the hotel policy we were told. ||||Never...

Staff: 5/5 All staff we have encountered provide great service and are all very friendly and helpful! 😃 Aesthetics: 2/5 The rooms they show here on Trip.com are likely only for the premium rooms in the upper floors. What we got was not advertised correctly from Trip.comCleanliness & Spaciousness: 4.5/5 Quite clean, a bit musty though! More information below.Location: 5/5 if you prefer quick access to and from Kwai Fong/Tsing Yi station. Transportation: 5/5 Very convenient using public transport.Total rating: 4/5✨✨✨✨LONG REVIEW INCOMING (I've separated in parts)This hotel is situated in Tsing Yi and is quite convenient to travel to and from using the minibus 88G (outside of exit D) at Kwai Fong station (Tsuen Wan-Central line aka the red line). It's 4 stops away from Kwai Fong station and the terminus station is at Rambler Court. There's one minibus every 2 to 4 minutes, it's a really short wait and there are frequent minibuses that continue until 12am. It's only HK$4.5, get an Octopus card to save the hassle.Once you get off the minibus, you walk straight down the road (towards the end of the mini bus station) and turn around the corner to your left, and Rambler Oasis Hotel will be right around the corner!Disneyland & Airport Express:The minibus station at Rambler Court also has 88F that goes to Tsing Yi station, which is at Maritime Square, which connects to Airport Express and you can also easily take the Tung Chung line to Disneyland at Sunny Bay station.But I would highly recommend taking 88G from Kwai Fong station to the hotel. It's much faster. The ONLY caveat is that they allow TWO LARGE ITEMS and no more. So if someone already has 2 prams on board, you'll have to wait for the next minibus.Cleanliness & Spaciousness of room:As soon as we stepped into the room there was a bit of a musty smell but other than that, the room is surprisingly VERY CLEAN for the price you get. We got the room that faces the cargo docking port so in the mornings it's extremely bright and unfortunately the blinds don't block out the sun from the sides much so in the mornings it can be a bit on the brighter side. The air conditioning seems like it's newly installed, so maybe the mustiness is from the chair or the bedframe? Unsure.The washroom and shower is small but still VERY CLEAN. Please BRING YOUR OWN SHAMPOOS & SOAP because they only have soap and it isn't the good kind. I personally only used their soap as hand soap. They have a policy where they would only change your towels and bedsheets only if you specifically request for it, otherwise they will change it every 3 days. Staff:All the staff we had the pleasure of encountering were all very professional and friendly! We didn't request for much, only called twice to ask for towel changes and new slippers, and they came hassle free. Total rating: 4/5✨✨✨✨ Overall this hotel was pretty great for its value, cleanliness, great staff and proximity to convenient bus stops. The only reason I didn't give it 5 stars is because of false advertising of the room we stayed in. But other than that, it's pretty clean and a great hotel...