The location of this hotel is perfect as it’s just around the corner to 第一山亭 and less than 15 mins walking distance to 报国寺 and 客运中心 for the buses to go up to mountain 万年寺 & 雷洞庭 & 金顶 places。The hotel provides pick up and drop off service from/to 高铁, which makes it very convenient for us as we are carrying big luggages.The hotel staffs provide very good services. They are all friendly and helpful. My customer manager —XuYanpeng(徐艳鹏) is very caring and attentive. She checks on us to make sure we have what we need. Her service oriented professionalism is excellent, and makes our staying very enjoyable. Will definitely stay in this hotel if we are coming back...
Read moreWe stayed at ErMeiShan Grand hotel on 28 March 2025. We were greatly impressed with our caretaker 管家小徐. As this was our first time visiting EMeiShan area, she was extremely helpful in providing hotel transfer from the EMeishan High Speed Station. In addition, she provided useful information and assistance to facilitate our tour to Emeisan. My wife and I travelled widely to Europe and stayed in multiple top brands hotels but we have never experienced such exceptional high level of hospitality and service quality provided to us. I will be telling my friends and clients about this wonderful experience during our stay with emeisan...
Read moreFirst time staying at Emei Shan Grand Hotel and I am very happy with the service received. I will definitely stay here again.The customer manager XuYanpeng (徐艳鹏) took very good care of us. She kept us updated on who & how we will be pickup from the High Speed Train station & provided the info we need while staying in the hotel. She even recommended how best to visit the different places and check on us proactively on what we need. I am most grateful for the help we gotten from the staff at yoga hot spring and from Ms Xu and from the Housekeeping Staff when my family member felt ill. Thumbs up for the...
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