We spent one week at this hotel on our recent visit to China. The check-in experience was not very good, only one person at the front desk, no welcome greeting, no smile. They do not seem to speak any English. We had reserved a non-smoking Queen room in a quiet location of the hotel, however the room they gave us on the 10th floor was next to the elevator and when we walked into the room, the cigarette smell was very strong. So back to the front desk we went and they did not seem very cooperative, however, my wife speaks Chinese so we were able to speak to the Manager who was very nice and changed us to a smoke-free room on the 11th floor. However it was called an upgraded room so we had to pay an additional 100 CNY per night which was worth it. The room was very good with a nice view of the shopping area across from the hotel. The room had a queen bed, desk, fridge, TV, table, hot water pot with tea, but no coffee, good bath & shower. The lights in the room were hard to figure out, the TV had only 1 English station, CGTV. The TV takes about 2-3 minutes to turn on. The room had the usual amenities including 2 small 350 ml waters each day.. The 2nd night we had people in the next room who talked virtually all night, the walls are thin, fortunately they left after one night. This is supposed to be a "green" hotel, so we did not understand why the towels and face cloths were wrapped in separate bags each day, you have to tear open the bag and discard it, seems like a waste. Only 1 of our 2 keycards worked so had to go back to the front desk. They have an English newspaper, the China Daily News, in the lobby but it was always 1-3 days old. The room had no heat, we visited the end of October and it was rainy, cloudy and cool in the mornings, when asked why no heat, we were told it was not winter. The breakfast was quite good and was on the 8th floor of the Fortune building next to the main building, of course the food was mostly Asian type. If you go before 8:30 they were very busy and hard to get a table, after 8:30 less crowded. The tables were not cleaned properly, they just clear the dishes and leave the table mats for the next person without cleaning them, so be careful and clean it yourself, also no forks or knives so you have to ask. This is an older hotel, attractive from the street, has a nice lobby area. I felt the hotel really does not care about foreign visitors, they rely on business people and weddings, not very good for...
Read moreWe stayed here for 17 nights and were extremely pleased with the hotel.||Location - Could not be better, right in the heart of Nanning with easy access to so many things, Restaurants, Department stores and Bargain alleys - Night Markets and upscale Restaurants. It has it all.||The Staff were friendly and courteous with some English.||Rooms were very clean and comfortable with plenty of room. We had 3 adults in our room and did not feel squashed. The bathrooms had separate toilet and shower and basin areas which for us was very convenient.||We got upgraded to Building A and I would recommend that if staying here, ask for this option.||||With so many places to eat around us, we did not try the hotel restaurants.||||Only Negatives - On 2 days that were warm, the air conditioning was shut down,||- They have a lounge that serves coffee and tea, the coffee was american(crap) and disgusting and way over priced. Despite offering an espresso, they did not know how to make it,||||But these were the only two negatives, and lets face it to find a decent Italian coffee in Nanning is no small feat. They seem to think American coffee is the way to go.||||Overall, we were very happy with our stay and would choose to...
Read moreThe hotel was okay. The rooms are old, there were no switches for the different lamps on the walls directly but only a control System next to the bed, meaning that if you come back from outside and you want to go to the bathroom, you need to go to the bed and switch on the light from that control System first and then go to the bathroom. Also the windows cannot be opened, in order to refresh the air, you can only turn on the AC. Another problem for our room was that the room door could not always be locked. The rooms are opened with cards but once after leaving the room i tried to open the door without holding the card and it worked because the door hadnt properly closed. No matter how I tried to close door, it would keep opening without the card.Breakfast was okay, in general there was a good choice of food, but the food was mainly chinese and cooked, so very few choice for Western breakfast. However I can understand because there are not a lot of Western tourists going to the City.Location is amazing, you cross the street and you re in the pedestrian zone. In general the...
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