Around 8 months ago, after a memorable stay at Crowne Plaza Haitang Bay, my daughter asked me to make another reservation for her summer vacation, because she is the huge fan of this wonderful hotel. ||||As a father who dotes on his girl, I have to fulfill my promise. Hence my family and I came back to Sanya, and stayed 3 nights at here again this month. ||||My thoughtful guest relationship manager Nancy contacted me two days before my arrival, asked all details of my needs and tried her best to make sure them happen. I have been upgraded to a premium room with lounge access due to my IHG Spire Ambassador status. ||||As usual, the Food & Beverage is wonderful and the price is also affordable. The mini-bar in the room is free and the snacks&drinks in the Club lounge is nice - you can drink Starbucks coffee there for free whole day! It is worth mentioning that the Chinese Restaurant "Cai Feng Lou" (彩丰楼) in this hotel is amazing. ||||This hotel offers a wide variety of activities for kids. I know there are also lots of premium hotels in Sanya also have those activities, but I have to admit that no one can compare with Crowne Plaza Haitang Bay. Because during those activities everyone was deeply impressed by hotel staff's huge passion and professionalism. ||||Thanks Nancy and all who made us a unforgettable holiday. While I am typing those comments above, my daughter is asking me that when we could come back...||||For this hotel, I only have three words to describe: "Perfect, Perfect...
Read moreAround 8 months ago, after a memorable stay at Crowne Plaza Haitang Bay, my daughter asked me to make another reservation for her summer vacation, because she is the huge fan of this wonderful hotel. ||||As a father who dotes on his girl, I have to fulfill my promise. Hence my family and I came back to Sanya, and stayed 3 nights at here again this month. ||||My thoughtful guest relationship manager Nancy contacted me two days before my arrival, asked all details of my needs and tried her best to make sure them happen. I have been upgraded to a premium room with lounge access due to my IHG Spire Ambassador status. ||||As usual, the Food & Beverage is wonderful and the price is also affordable. The mini-bar in the room is free and the snacks&drinks in the Club lounge is nice - you can drink Starbucks coffee there for free whole day! It is worth mentioning that the Chinese Restaurant "Cai Feng Lou" (彩丰楼) in this hotel is amazing. ||||This hotel offers a wide variety of activities for kids. I know there are also lots of premium hotels in Sanya also have those activities, but I have to admit that no one can compare with Crowne Plaza Haitang Bay. Because during those activities everyone was deeply impressed by hotel staff's huge passion and professionalism. ||||Thanks Nancy and all who made us a unforgettable holiday. While I am typing those comments above, my daughter is asking me that when we could come back...||||For this hotel, I only have three words to describe: "Perfect, Perfect...
Read moreThis is fabulous trip with my family in CP sanya hai tang bayhotel. Especially appreciate CP ambassador Emily. Her professionalism and warm service made my family feel at home. Upon our arrival, the Emily made an impressive first impression. With big smiles, she and her colleagues quickly handled our check-in and thoroughly explained the hotel amenities and nearby attractions. For parents traveling with children, this level of service is crucial. She aproactively inquired about our needs, provided detailed information about children’s facilities, and recommended suitable activities for the kids. It was incredibly thoughtful! During my recent hotel stay, the staff at the executive lounge left a lasting impression on me. Overall, Like Mandy,Nina,Cici and her colleagues added many highlights to my stay with their warmth and professionalism. Each visit felt like returning to a welcoming home. I truly appreciate their hard work and look forward to enjoying this unique service again next time. In this trip to Sanya, Emily and her colleagues were undoubtedly key to our enjoyable experience. Their warmth and professionalism filled our vacation with joy and comfort.We hope to have the opportunity to return and experience this...
Read more