Fortune Days Inn — Hotel in Shanghai

We stayed here with a group and there was renovation going on so one entrance was blocked and we had to use a second entrance, the Front Lobby is small when you have a large group not enough place to seat the guests whole you check in, we had to handover our passports as per the Hotel policy. It was returned to us a day prior to our departure to Beijing.||The rooms are average sized and with the basic amenities, the bathroom also was a let down the lighting was kind of dull even the rooms seemed dull and dreary.||Breakfast area was a huge but the spread catered only to the Oriental crowd Indians were in for a very limited options of just cornfkakes with milk, bread butter some jam and fruits, I requested the hotel if they could provide some better choices they served up some green leafy kind of soup which no one liked and we had a few pastries that was not enough to go even one round, I was informed by my Local Guide that all hotels in China dished out only the similar breakfast which did not cater to any Indian tastes, well a lot of Indians are visiting China I seen at the Shanghai Airport so the Hotel Industry should look into catering even to Indian tastes.||Luckily we had our lunches and dinners at some Indian Restaurants that was a life saver. Breakfast was a huge disappointment and to add to it no one really could speak much English and communication was a huge barrier.||The Staff were smiling and courteous so that was one point to them. The major concern was that though we were all on non smoking floors the entire corridor smelt of stale smoke and I found the other Nationalities who were staying there were way to noisy and could be heard laughing and talking very loudly in the corridors till late in the night. Were they arguing or just talking loudly I...

The hotel itself is quite good for the value. The reason why we wouldn't come back to this hotel is the bad service at the reception. There is one receptionist in particular who really gave us the feeling that we aren't welcome, because every time my friend asked her for help in chinese, she just rolled her eyes and was really annoyed. My friends Chinese is not perfect but she still has a high level where she can easily communicate with chinese persons so we thought her reaction was strange. The owner was nice but didn't say anything when he encountered this interaction. Same thing with her colleague who seemed annoyed every time we stepped into the door. I know that dealing with foreigners is difficult when you don't speak English but some of the receptionist definitely should work on their attitude especially when people already try to make an effort to speak in your native tongue. Overall the rooms were good, cleaning team was nice, the location is also okay but the hotel itself might seem impressive from the decorations but you can see that it needs some renovation (the roof was...

Our family had a very comfortable and enjoyable stay at Fortune Zhixuan Hotel during our trip to Shanghai. The hotel was clean, modern, and well-maintained, offering everything we needed for a relaxing stay.The rooms were spacious and cozy, perfect for our family to unwind after busy days exploring the city. The beds were comfortable, and the overall atmosphere was quiet and peaceful — which made a big difference traveling with kids.We found the location to be very convenient, with easy access to nearby metro stations, shops, and local restaurants. It was a great base for exploring popular attractions like The Bund and Yu Garden.The staff were friendly and professional, always ready to help with a smile. Whether we needed extra towels or directions around the city, they were quick and helpful.Overall, Fortune Zhixuan Hotel was a great choice for our family trip — clean, well-located, and welcoming. We'd definitely consider staying here again on our next visit...