Vienna Hotel — Hotel in Shanghai

The location is convenient and the price is reasonable. The hotel itself is clean and the beds are comfortable enough. Some things that could be better: 1) They only had cheap disposable plastic cups at breakfast which made it impossible to drink hot tea or coffee.2) The shower head was broken and the overhead shower didn’t work. Things that were good: 1) The hotel staff were very friendly and accommodating. 2) checkout was fast...

Rooms were neat and clean.Manager and his team were so friendly, cooperative,ready to help always.Rooms doesn't have mini bar,locker.Televisions are not working.They should provide premix coffee packets,dental and grooming kits on room.Rooms were not sound proof,lot of disturbance due to neighbourhood...

WORST hotel ever, no helpful customer service at the reception desk. They don't care about helping foreigners (from my experience) even if you have an emergency, they will just say its your problem not theirs..... Avoid this hotel. Contact the corporate office and...