Mercure Shenzhen Futian — Hotel in Shenzhen

We are staying for only one night, the room is a bit small but for this price I think it is acceptable. We have a complimentary afternoon tea but waited until 7:30 we still have not received it as reception is too busy to send it up to our room. There is a small night light at the bottom of the bed table but it was broken and was flashing all night which kept me awake. at 8:30 housekeeping knocked on my door and asked if we need housekeeping. I am sure they have a list of guests who are staying for one night or more, why would we need house keeping if we are checking out that morning. Anyway, this is not my first choice but for a short stay at this price I think it is fine but I will...

We have a wonderful experience staying in this hotel! Upon arrival, the concierge handled our luggages with care and was attended by 农彩紅 at the front desk. She is super friendly and helpful in many aspects. She went the extra mile to let us inspect the room and helped us with some enquiries. The other hotel staff are friendly too. Our room is clean, big and comfortable. Love their high quality toiletries with lavender scent.Also like the separate bathroom and toilet for our preference. Truly an unexpected good experience staying in Mercure Shenzhen Sports Center Hotel. Will definitely return when we are here...

Very nice hotel in French style.Our third time coming back and it’s now our frequent stay over spot in Shenzhen!Location is convenient and traffic is not jammed usually on the way to this hotel although it’s near Futian and Lohu.Hotel team especially 彩虹 is amazing! Always treating us with hospitality and offering us more than expected. As a frequent visitor they also upgraded our room 🙂 Many thanks for the entire front desk team and the cute robots helping with my food delivery and parcels ! The gym is also exceptionally big and nice.We will come back...