This place look nice, but is so uncomfortably. We stayed for a week in Dec. 2023 for business. Upon arriving, the hotel looked brand new and very nice. And the rooms were very nice. However, while staying, you notice more and more things that are not comfortable, especially for westerners. ||First, it was winter, and the weather outside was not hot. But it was not cold, either - maybe 18C (65F). And yet, the air condition in the room was turned off. In fact, it is possible that the heat was on. But you could not control it with the room thermostat, and the windows do not open. My room was getting up to 25F (78C) at night, and I could not sleep but there was nothing I could do about it. I complain to the front desk multiple time, and they would have the engineer turn on the air, only to turn it off again a short while later. They would not leave it on no matter how many times I asked. On the last night, I ended up pulling the couch closer to the window and sleeping there because it was at least a little cooler.||The happy hour on the executive floor serves the same food every night and NO western snacks at all. The noodle soup station was good, but every night?||The restaurant has no passable western style food, either. We each Chinese food a lot in China, so once in a while it is nice a hamburger or something in the hotel restaurant. They didn't have one.||We usually stay at the Shangri-La up the street, but decided to try this this time. The Shangri-La is getting l'd and dated, but I'd probably go back to staying there next time for...
Read moreGreat new hotel, super comfortable beds, large rooms, good breakfast and nice Club Lounge with good evening food and drinks. The M Club attendants were very attentive and did their best, despite the language barrier (I don't speak Mandarin), and I was impressed how they even helped to clear away at the end of Happy Hour. Special mention to Winnie, Yena,...
Read moreThe hotel is nice and clean and newThe stuff was helpfulThe breakfast was nice and many varietiesThe pool was niceThe gym was nice but for a person that works out regularly there were no enough machinery or stationsto workout specific body partsOverall my experience...
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