Fairmont Wuhan — Hotel in Wuhan

Booked the hotel for a weekend get away. We chose this hotel based on recommendations from friends and because of the pool available to use.After checking in we were upgraded free of charge to a deluxe room and were gifted a complementare tea/coffee voucher whilst we waited for our new room. Our luggage was taken up to the room whilst we enjoyed our coffee. The room was nice and clean and had a good view of the city. We decided to change and head down to the pool, only to be told a swimming cap was required if we wanted to swim, they had swim caps to buy but for the sake of a one night stay we decided not to purchase the swim caps as we wouldn't have used them again, I feel like had we known about this rule when booking we could have prepared our own to take. When we returned back to the room we decided to run a bath, whilst running the bath house keeping invited themselves into our room and then left when they realised it was occupied. We thought this was strange as we hadn't long checked in and didn't require housekeeping. Other than that it was a...

I am writing to express my heartfelt appreciation for the exceptional service provided during my recent stay at Fairmont Wuhan. My visit coincided with the Chinese Valentine's Day, and the room was beautifully decorated to mark the occasion. The thoughtful and meticulous preparation truly exceeded my expectations.

I would like to specifically commend our butler, Rita, and the room attendant, Huang Lina. Rita's attentive and warm service made us feel incredibly welcomed and valued. Her professionalism and genuine care for our comfort were evident throughout our stay. Similarly, Huang Lina's dedication to maintaining our room's cleanliness and order was impeccable, and her efforts in the special decoration made our celebration even more memorable.

Their outstanding service and attention to detail made our stay exceptional. We are deeply grateful for their contributions and will fondly remember this experience. I will gladly recommend your hotel to friends and family and look forward to our next visit.

Thank you once again for making our stay so...

I am writing to express my heartfelt appreciation for the exceptional service provided during my recent stay at Fairmont Wuhan. My visit coincided with the Chinese Valentine's Day, and the room was beautifully decorated to mark the occasion. The thoughtful and meticulous preparation truly exceeded my expectations.I would like to specifically commend our butler, Rita, and the room attendant, Huang Lina. Rita's attentive and warm service made us feel incredibly welcomed and valued. Her professionalism and genuine care for our comfort were evident throughout our stay. Similarly, Huang Lina's dedication to maintaining our room's cleanliness and order was impeccable, and her efforts in the special decoration made our celebration even more memorable.Their outstanding service and attention to detail made our stay exceptional. We are deeply grateful for their contributions and will fondly remember this experience. I will gladly recommend your hotel to friends and family and look forward to our next visit.Thank you once again for making our stay so...