Holiday Inn Express Xiamen Lushan — Hotel in Xiamen

Holiday Inn Stay – Comfortable & Convenient During my recent stay at Holiday Inn, I found it to be a comfortable, well-managed hotel that balances affordability with quality service. #### Check-In & Service: ⭐⭐⭐⭐☆ The check-in process was smooth, with friendly staff providing clear information about amenities. They were attentive and helpful throughout my stay. #### Room Quality: ⭐⭐⭐⭐☆ The room was clean, well-maintained, and spacious, offering all the essentials—comfortable bedding, a desk, and a modern bathroom. The Wi-Fi was reliable, making it easy to get work done. #### Dining Options: ⭐⭐⭐⭐☆ The breakfast buffet had a solid selection of hot and cold items, and the hotel restaurant offered good variety at reasonable prices. Room service was prompt, though the menu could be expanded. #### Amenities & Location: ⭐⭐⭐⭐☆ There was a fitness center, a business lounge, and easy access to public transportation. The location was convenient, with shops and attractions nearby. #### Overall Experience: ⭐⭐⭐⭐☆ Holiday Inn provides a solid and dependable stay, ideal for both business and leisure travelers. While not overly luxurious, it delivers comfort, convenience, and...

The hotel is an old establishment in Xiamen and in a fairly central area.I am sure it has seen its heydays. The bed smelled insecticide. The next morning, I asked them to replace the duvet and bed sheets, but it still stinked. It was then i realized that it was the mattress. A I didn't bother to change room, I put a blanket on top of the mattress and it got better. When we checked out, we were told that we have dirtied a face towel and we had to pay 20RMB for its replacement. When I asked what it was all about, the reception asked me to go back to my room to check it out with the housekeeper. The housekeeper said that the face towel had tea stink on it and could not be cleaned. She even asked me to wash it to prove her point. I went back to the reception and told them that I had not deliberately stink the face towel, and that the towels were all old, rugged and torn anyway. But they insisted that i have to pay for the replacement of the towel. They only let me go after I made it absolutely clear that I would not pay, and that I would tell everyone about this unpleasant experience. I am sure hotels would allow for wear and tear of towels. Why are they making guests to pay for these items is really beyond me. I would never go back to this...

The location of the hotel is FANTASTIC. Just 7 minutes walk to the Paragon mall and a 15 yuan by taxi to the Xiamen Railway station to take a high speed train. There is a metro station just outside the hotel. Also very near to the SM 1, 2 and 3 malls to get local food of Xiamen and to buy local fruits from the Walmart supermarket. But the staff of the hotel are just AWESOME.  So very helpful and friendly especially Ms Alice Yee and  Mr Max Lee. Helped us to get a taxi on the first day  especially my husband walks with a walking stick and directed the taxi driver in Mandarin to get us to our destination, the Railway Station. When we asked for information for the places of interest they provided tips and ways to get to these places and wrote the names of places of interest in Chinese. The staff made our holiday stay in Xiamen unforgettable as they made us so welcome. Even little requests for extra water bottles were met immediately The breakfast is great as we were looking to eat local food like porridge with all the side dishes and also...