Hotel On The Rock — Hotel in Magdalena

The hotel itself has a lot to offer: good location, pool, rooftop.|The staff serving breakfast was extremely nice and attentive.|However, our room on the ground floor was noisy, with sewage (I think?) smell coming up and the bed seemed wrapped up in some kind of plastic which meant a lot of noise and waking up the other every time one of us shifted in the bed. ||The staff at reception was polite but nothing extra: we were not told anything about the hotel such as breakfast times when we arrived and had to ask.||We weren’t told about the rooftop they have on the 3rd floor, which is the main feature, and happened upon it on the last day which is a shame: not sure why they wouldn’t let you know it’s there?||They experienced several power cuts while we were there, so said they couldn’t make the room at all, which is fine. However, making the bed / bring fresh towels should have been possible, since doesn’t involve electricity?|I asked for a set of clean towels, and really felt like I was bothering the person. I was however told she would come and drop a few to the room, which never happened. ||Again, nothing too drastic but worth noting that service is average, even though...

Minca seems to be a place where most travellers stay in hostels. Town is small but many places to stay are out of the centre. This hotel is in a great location. Five minutes walk to anywhere in town.|Rooms are clean and comfortable. Everything works as it should. Two added bonuses. There is a small swimming pool which is really refreshing. There is also a large roof area with loads of seating and hammocks. A great place to relax or birdwatch.|Two restaurants nearby we really liked - the Lazy Cat and Arabesca.|Breakfast was fine. I would consider this a great option in terms of...

Honestly, I can’t recommend this place. The location in town is good and the price is ok. However, there’s a real lack of interest from the staff and it seems like nobody is bothered. We had a two day ‘power cut’ which meant no AC, rooms weren’t made up, showers didn’t work - which happens. But why is the rest of the village got generators on a big...