I read the reviews of the posada, and what I "survived" was completely different. Hank was very, very nice, but his wife... Every time we appeared, she criticized something loudly on us. We were not allowed to use her plates or her pots, the water is not for guests and the kitchen is only for her. She accused us with stealing her water or breaking a mug, we have never seen. Why we? Because an other woman said, it wasn't she. So we were like enemy number 1 from the very first moment. She gave us so unwillingly soup or toilet paper as if she had been tortured. Once she was accusing us for having made her kitchen dirty - but we didn't even cook on that day. On the next day, she wanted extra money for the kitchen! She told us, everyone would pay extra. We knew from other guests and from the reviews here, it was not true. On an other day, we didn't do the dishes with her proper water saving method. Every single time, she saw us, she started a fight. Regular cleaning? Not once in a week. The cream on the top: we wanted to parasail and we were encouraged by an other hotel not wasting our time and money to go into the center, but book through our posada. This hotel said, parasailing is sold out but still available on our two last days. So we asked our lady to book it and told her it is pretty booked out, so please hurry. Next day, when we asked, she still didn't do it. Why? His father-in-law was dying, she had a horrible day, she said. On the same evening her lover came to the house, for his unfortune, he knocked by us askig the whereabout of the husband. We heared and saw them loughing loudly long hours just in front of our room late night and early morning too. Of course, we DIDN'T GET A PLACE for parasailing, when we called, they were completely booked out. Then she freaked out in front of others and started to shout with us, how horrible her day was, we must understand, his father-in-law is dying. She told us, she was at work, but other guests said, she was on the beach. It was on a Sunday. And this terror never came to an end. She was shouting and shouting. We closed the door but the terror went on every time she saw us. She had every day a bad day and bad mood. Here someone would cook for you? You can forget it! Fridge in the room was also not available. Since we handled a bit with the price, we didn't expect fridge or cleaning. But neither that terror, she made on us! She shouted, she wanted us to pack and leave, but threataened us with stopping us at the airport, when we wanted to leave next day - a day earlier as we agreed. She accused us for her loss of money, because she said no to others. And because we insisted her on paying for the t-shirt, which was damaged by them. On the morning, we left, we got the half of the portion breakfast, as the others...when we asked, why, the lover, who said to be a doctor, and came for a night, when the husband was by his dying father, told us, it shows our bad education, that we compare our things with others and these people would pay extra... So pay, pay and pay! Not to mention, I was sick through the whole time and needed to relax. And she knew it! I have never ever seen in my whole life a person so full of hatery and so frustration! Suprisingly, the whole city knows her about her violent behaviour, her lover, whoose nose was already broken by the husband, and how she was dropped off the church and the chor, because of her violence and everyone said, she is simply crazy. I feel sorry for Hank, but I think, this woman would deserve even...
Read moreI cannot speak about the property itself but can confirm that the female owner is about as rude and disrespectful as it gets. We booked a room in this guesthouse in December for 2 nights late January and when we pulled in with our cab driver at around 11:30 pm the first night, she proceeded to get out of her house yelling and us and the cab driver to leave because she was overbooked. I stepped out of the car, proceeded to tell her we had a reservation for a 2 months. Did she care? NOT AT ALL. In a very loud and rude tone, she said she was sending us to her sisters guesthouse - what other choice did we have at 11:30 pm that night? When we tried to get more info - where the property was, how far etc - she could not be bothered AT ALL to answer our questions and resolve our issues.||||Our experience with this rude, disrespectful and loud lady did not end there. She showed up at her sister's guesthouse the day we checked out and asked that we pay the FULL amount per night for staying at her sister's guest house. The problem? The room we ended up staying was WAY different - no private ensuite bathroom, no TV, no AC, etc...Needless to say, the lady was back at it again - yelling at us, telling us she was going to call Expedia (for what? to explain she overbooked and is trying to get the same amount of money for another property with less amenities?)||||All in all, STAY AWAY FROM THIS LADY. She will ruin your...
Read moreHank who runs the place/lives here is great. Really welcoming and keen to help you out during your stay any way he can. For some reason Hotels.com didn't send our booking through but it wasn't a problem. They gave us a nice clean room with air con in and private bathroom. The room was cleaned regularly and breakfast in the morning was great. Location is great, 2 min walk from the beach but not on the main road so you don't have to listen to traffic. If you want to eat late in the evenings you need to go into San Andres town, easy enough to get a bus (infrequent) or a taxi. Or Hank will offer to cook for you. One night he made us a great local shrimp dish, amazing. I really enjoyed...
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