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Bluesun Hotel Marina — Hotel in Općina Brela

Name
Bluesun Hotel Marina
Description
Simple rooms in a casual property offering a restaurant, a bar & Adriatic Sea views.
Nearby attractions
Punta Rata
Croatia
Kamen Brela - Symbol of Brela
Adriatic Sea, Croatia
Plaža Podrače
Put Luke, 21322, Brela, Croatia
Luka Brela Soline
Obala Kneza Domagoja 8, 21322, Brela, Croatia
Nearby restaurants
Nearby hotels
Bluesun Hotel Soline
Trg Gospe od Karmela 1, 21322, Brela, Croatia
Villa Joska cottage
Trg Alojzija Stepinca 70, 21322, Brela, Croatia
House Dominović
Biokovska 35, 21322, Brela, Croatia
Ursic apartments MB
Biokovska 29, 21322, Brela, Croatia
Apartments Loncar
Biokovska 2, 21322, Brela, Croatia
Apartments Mirko Stanicic Brela
Biskupa Biankovića 1, 21322, Brela, Croatia
Apartments Ribičić Brela
Fra Bartola Kašića 32, 21322, Brela, Croatia
Villa BOSE
Biskupa Biankovića 3, 21322, Brela, Croatia
apartments Kate
Biokovska 16A, 21322, Brela, Croatia
Apartmani Lea & Lovro
Biokovska 4, 21322, Brela, Croatia
Related posts
Keywords
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Bluesun Hotel Marina things to do, attractions, restaurants, events info and trip planning
Bluesun Hotel Marina
CroatiaOpćina BrelaBluesun Hotel Marina

Basic Info

Bluesun Hotel Marina

Filipinska 2, 21322, Brela, Croatia
4.0(344)
hotel-provider
hotel-provider
hotel-provider
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Ratings & Description

Info

Simple rooms in a casual property offering a restaurant, a bar & Adriatic Sea views.

attractions: Punta Rata, Kamen Brela - Symbol of Brela, Plaža Podrače, Luka Brela Soline, restaurants:
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Phone
+385 1 3844 288
Website
bluesunhotels.com

Plan your stay

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Reviews

Nearby attractions of Bluesun Hotel Marina

Punta Rata

Kamen Brela - Symbol of Brela

Plaža Podrače

Luka Brela Soline

Punta Rata

Punta Rata

4.6

(1.0K)

Open 24 hours
Click for details
Kamen Brela - Symbol of Brela

Kamen Brela - Symbol of Brela

4.8

(1.5K)

Open until 12:00 AM
Click for details
Plaža Podrače

Plaža Podrače

4.7

(368)

Open 24 hours
Click for details
Luka Brela Soline

Luka Brela Soline

4.7

(29)

Open 24 hours
Click for details

Things to do nearby

Become a pirate for a day in a historic hideout
Become a pirate for a day in a historic hideout
Wed, Dec 10 • 3:00 PM
21310, Omiš, Croatia
View details
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Reviews of Bluesun Hotel Marina

4.0
(344)
avatar
1.0
14w

In short price vs value it's almost terrible. With inflation and current situation they increased price a lot without changing anything (as everywhere in world but that doesn't mean that we should pay more just because someone told us and not improving anything from their side).

PARKING - there is ~50-70 places in front of hotel (there is a need for 200+ cars) so you need to pay 9eur per day and then they take your car and drive on open road (2.5km from hotel because there is more parking space which is built) - so my recommendation is that you don't give them keys and drive yourself ur car to that parking space - bcs of car insurance you can have problem. Anyhow whole parking organization is super terrible (even everyone in parking team they think they are doing amazing job and thex are very proud of it), never seen before for not so cheap parking of 9eur per day. When you checkout you cannot stay there without paying difference in hours (and it's 4eur per hour!). Note: parking guys are also accepting 20eur to put your car in good place (I didn't gave them, but I know their language so I heard what their conversation) ROOMs - toilet doors are almost impossible to lock and without locking doors are opening but ok probably they would fix it if we told them so. Cleaning lady is always folding sheet in way to connect of top and bottom together (feet and head part). You cannot connect your Netflix on their TV because they forbid this option. Everything else is okeish, also previously mentioned room things are my personal preference and maybe for you are ok. BREAKFAST & DINNER time- I need to say the food is nice and you will not be hungry, it's not amazing but it's pretty nice. But, place where you eat it's terribly noisy, it was heavy raining and water was just dripping out of AC devices. And one more thing, ok drinks are not included into price, but when you buy something for drink hotel is also charging you service charge (see invoice attached - 10%). Ah yes, quality of breakfast drinks is ridiculous.. no words to describe it

ELEVATOR(s)- this is almost terrible as parking, hotel is probably 90% full and there is only one elevator which is working (super slow, and not so space inside) and usually there is always people with childrens, luggage, so tbh it's unusable in 80-90% of time. And there is in total 5 floors plus you need to take good amount of stairs from beach. So yeah, be prepared, be in shape 😂 BEACH towels - for this price you would expect to have beach towel but no, and ok it's was written that the are not having this but then on balcony I would expect something bigger to hang my towels but no, there is only one grill where you hang your swimsuit in the best scenario. sun beds - in Croatia this seems like rocket science, but again for this price you would expect to have these and not that hotel or whoever in front of hotel they are charging your 20e per one

Overall, as usually in Croatia, nature is super nice, water is super clean but accomodation has never been improved while for price, you cannot say the same. And one tip for hotel management, it's not just enough to reply on review of your guests, it's also important to improve your service, and you are unfortunately not doing this as I was here 2 years ago (nothing is changed), but also the same can be seen from other reviews and people who visited multiple hotels.

Edit after reply: I totally understand that there is no space, but then you communicate this clearly to your guests, and statement about many hotels doing the same, tbh I wouldn't say so as many people in comments have same opinion, either we don't visit those other hotels or we are saying always at yours. Anyhow good luck in changing...

   Read more
avatar
2.0
1y

First things first: Brela is a nice place and the hotel has a good location (like all old hotels), so 5* here, our room was extremely small, but renovated and nice the hotel is a bunch of old communist concrete but renovated buildings and associated loud industrial cantine as it is a bunch of 3 buildings on different levels, you should be fit, otherwise if you have kids and a buggy, good luck to get an elevator as we've arrived at our luxury 23m2 ! "penthouse" for 4 persons, the thermometer was showing 28 degrees in the room, so switched the A/C on, after 2 hours it was 26 degrees. A/C was running nearly non stop during our stay, but we never got below 23 as it is just too weak parking costs additional 8eur/day - if you think, you have a parking spot for the price, you're wrong, no place to park, so cars standing literally everywhere there is a problem between the municipality and the hotels, where hotels charge 8eur/day for parking, municipality 4eur/ hour !, but same entrance. So if you drive out few minutes after checkout, you will have to pay the municipality, but as you have entered for a hotel, there is no way to pay, so you get ping-ponged between the car entrance and the hotel reception. But hey !, you payed only 380e/night so you need to sacrifice something. food was ok, but cantine is just full, full, mega loud with bad organization it was so full, that if you were queuing, it took you easily 5-10mins and before it was your turn, your food was often already gone. You have queues for everything, from food through coffee up to ice cream breakfast is only till 10am, so imagine how a cramped loud concrete cantine full with families and kids looks like just before 10am halfboard means you pay for drinks, e.g. small cola 4eur if you are allergic, or have food intolerances, there are no signs anywhere, at reception we were told to find and talk to the chef - good luck with that in a full cantine the building C is organized as a prison, in the middle is a plastic roof trying to shed light from the roof, but as it is made of plastic and a/c is weak, it's like 30 degrees everywhere lunch is not offered, so you go out: Most restaurants are cash only and offering since decades the same: pizza, pleskjavica/cevapcici and fish.

All in all: Every like 5 years we drive to Croatia only to find out, that it's unfortunately not worth the high price anymore. I don't know, when a 4* hotel stops being a 4* just because of the sheer amount of people - you kind of pay for free range, but it's cage breeding. Nice spot, but...

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avatar
5.0
2y

It was last minute booked holiday for us. We usually book 45 hotels. We booked this 3* hotel because of beachfront location and seaview. We had superior room - which was quite large. We arrived late, there was food in a room waiting for us - which was a nice gesture from the hotel. The food was tasty - as at 4* hotel. I loved the cabbage salad there. My daughter enjoyed pancakes during the breakfast. Good choice of vegetables. We loved our room with a seaview. There was no tea/coffee facility, but you can ask bar for boiled water in a thermos. The beach near hotel is very clean and nice - we loved it. There also was a kids playground and sports ground next to hotel on the way to the beach. There is no much entertainment at the hotel itself, but check with receptionist whats on at their two nearby 4* hotels, as at a little cost you could use neighbour hotels spa and outdoor indoor facilities, as well as free entertainment ( live music, quiz night, kids activities). Highly recommend to visit Punta Rata restaurant for lunch or dinner: food there is just amazing, cooked with love, superior service - this place has to have Michelin stars. We had lunch at Timun bar, Blusun Hotel Soline which is just few steps from the beach and 4min walk from Hotel Marine They serve 5* coffees there, freshly squeezed orange juice, salads and food is fresh and tasty, picolo salad and cheesecake was our favourite. 5 star service and delicious food with seaview. Staff is friendly and very helpful. Once we had a problem at the hotel, it was resolved imediatelly by hotel management. Short walking distance to town, shops, cafes. Highly recommend the hotel and the...

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Posts

Nih DelNih Del
In short price vs value it's almost terrible. With inflation and current situation they increased price a lot without changing anything (as everywhere in world but that doesn't mean that we should pay more just because someone told us and not improving anything from their side). - PARKING - there is ~50-70 places in front of hotel (there is a need for 200+ cars) so you need to pay 9eur per day and then they take your car and drive on open road (2.5km from hotel because there is more parking space which is built) - so my recommendation is that you don't give them keys and drive yourself ur car to that parking space - bcs of car insurance you can have problem. Anyhow whole parking organization is super terrible (even everyone in parking team they think they are doing amazing job and thex are very proud of it), never seen before for not so cheap parking of 9eur per day. When you checkout you cannot stay there without paying difference in hours (and it's 4eur per hour!). Note: parking guys are also accepting 20eur to put your car in good place (I didn't gave them, but I know their language so I heard what their conversation) - ROOMs - toilet doors are almost impossible to lock and without locking doors are opening but ok probably they would fix it if we told them so. Cleaning lady is always folding sheet in way to connect of top and bottom together (feet and head part). You cannot connect your Netflix on their TV because they forbid this option. Everything else is okeish, also previously mentioned room things are my personal preference and maybe for you are ok. - BREAKFAST & DINNER time- I need to say the food is nice and you will not be hungry, it's not amazing but it's pretty nice. But, place where you eat it's terribly noisy, it was heavy raining and water was just dripping out of AC devices. And one more thing, ok drinks are not included into price, but when you buy something for drink hotel is also charging you service charge (see invoice attached - 10%). Ah yes, quality of breakfast drinks is ridiculous.. no words to describe it - ELEVATOR(s)- this is almost terrible as parking, hotel is probably 90% full and there is only one elevator which is working (super slow, and not so space inside) and usually there is always people with childrens, luggage, so tbh it's unusable in 80-90% of time. And there is in total 5 floors plus you need to take good amount of stairs from beach. So yeah, be prepared, be in shape 😂 - BEACH towels - for this price you would expect to have beach towel but no, and ok it's was written that the are not having this but then on balcony I would expect something bigger to hang my towels but no, there is only one grill where you hang your swimsuit in the best scenario. - sun beds - in Croatia this seems like rocket science, but again for this price you would expect to have these and not that hotel or whoever in front of hotel they are charging your 20e per one Overall, as usually in Croatia, nature is super nice, water is super clean but accomodation has never been improved while for price, you cannot say the same. And one tip for hotel management, it's not just enough to reply on review of your guests, it's also important to improve your service, and you are unfortunately not doing this as I was here 2 years ago (nothing is changed), but also the same can be seen from other reviews and people who visited multiple hotels. Edit after reply: I totally understand that there is no space, but then you communicate this clearly to your guests, and statement about many hotels doing the same, tbh I wouldn't say so as many people in comments have same opinion, either we don't visit those other hotels or we are saying always at yours. Anyhow good luck in changing these points
Natali BelNatali Bel
It was last minute booked holiday for us. We usually book 4*5* hotels. We booked this 3* hotel because of beachfront location and seaview. We had superior room - which was quite large. We arrived late, there was food in a room waiting for us - which was a nice gesture from the hotel. The food was tasty - as at 4* hotel. I loved the cabbage salad there. My daughter enjoyed pancakes during the breakfast. Good choice of vegetables. We loved our room with a seaview. There was no tea/coffee facility, but you can ask bar for boiled water in a thermos. The beach near hotel is very clean and nice - we loved it. There also was a kids playground and sports ground next to hotel on the way to the beach. There is no much entertainment at the hotel itself, but check with receptionist whats on at their two nearby 4* hotels, as at a little cost you could use neighbour hotels spa and outdoor indoor facilities, as well as free entertainment ( live music, quiz night, kids activities). Highly recommend to visit Punta Rata restaurant for lunch or dinner: food there is just amazing, cooked with love, superior service - this place has to have Michelin stars. We had lunch at Timun bar, Blusun Hotel Soline which is just few steps from the beach and 4min walk from Hotel Marine They serve 5* coffees there, freshly squeezed orange juice, salads and food is fresh and tasty, picolo salad and cheesecake was our favourite. 5 star service and delicious food with seaview. Staff is friendly and very helpful. Once we had a problem at the hotel, it was resolved imediatelly by hotel management. Short walking distance to town, shops, cafes. Highly recommend the hotel and the beach nearby.
Alexander SolovykhAlexander Solovykh
Kurze Zusammenfassung: Überteuertes Hotel mit viel Verbesserungsbedarf an Service und Kundenorientierung 4/10 - Preis-Leistung-Verhältnis 4/10 - Service 5/10 - Strand 5/10 - Frühstück 7/10 - Abendessen 8/10 - Interior 10/10 - Meer und Natur Wir möchten unsere unangenehmen Erfahrungen, die wir während unseres Aufenthalts im Bluesun Marina Hotel gemacht haben, teilen, da sich viele kleine Dinge angesammelt haben, die zusammen einen großen negativen Eindruck hinterlassen haben. ESSEN Die Frühstücke waren grundsätzlich nicht besonders abwechslungsreich. An einem der Tage wurden leicht vergorene Wassermelonen vom Vortag serviert, was in keinem Hotel akzeptabel ist. Kaffeeliebhaber werden ebenfalls enttäuscht sein, da zum Frühstück nur Espresso und Long Coffee angeboten werden, zu dem man nur separat heißes Milch hinzufügen kann. An Getränken gibt es nur Wasser oder einen der chemischen Nektare bzw. Sirups, die mit Wasser verdünnt sind und definitiv nicht zu empfehlen sind. Die Abendessen waren zwar einigermaßen abwechslungsreich, aber alle Getränke, einschließlich Wasser, waren kostenpflichtig. Das Restaurant war sowohl zum Frühstück als auch zum Abendessen immer überfüllt, und die Möglichkeit, zu Mittag zu essen, gab es nur in der Beach Bar, wo jedoch sowohl die Preise als auch die Angebote sehr zu wünschen übrig lassen. STRAND Trotz der beeindruckenden Natur und des wunderschönen Meeres ist das Hotel für einen Strandurlaub bei Weitem nicht ideal. Durch das Hotelgelände führt ein öffentlicher Fußweg, der für Außenstehende zugänglich ist, und der Strand vor dem Hotel ist sehr klein und stets überfüllt. Doch die größte Enttäuschung und ein echter Schock war, dass für Gäste eines Strandhotels die Liegen und Sonnenschirme kostenpflichtig sind und 40 Euro pro Tag kosten, während Strandtücher in der Regel nicht zur Verfügung gestellt werden. ZIMMER Das Hotel sieht zwar modern und kürzlich renoviert aus, mit einem ansprechenden, zeitgemäßen Design, aber die Zimmer sind nicht sehr geräumig, eher von Standardgröße. Besonders unangenehm war jedoch, dass man uns trotz einer zusätzlichen Zahlung für Meerblick zunächst ein Zimmer mit Blick auf das Dach des Nachbargebäudes geben wollte. Danach wurde uns ein Eckzimmer im dritten Stock mit Blick auf Bäume auf der Meerseite angeboten, wobei man uns zu erklären versuchte, dass wir ein „Sea-Side“, aber kein „Sea-View“ gebucht haben. Diese billige Manipulation war äußerst unangenehm. Schließlich wurden wir am zweiten Tag in den fünften Stock verlegt, mit einem schönen Blick sowohl auf das Meer als auch auf die Bäume. SERVICE Uns wurde das Aufladen unseres Elektroautos angeboten, was wir cool empfanden, aber auch hier lief etwas schief. Ein Hotelmitarbeiter vergaß, das Fenster des Autos zu schließen, und so stand das Fahrzeug mehrere Stunden unbeaufsichtigt mit offenem Fenster. Zum Glück ist nichts passiert. Insgesamt lässt der Service viel zu wünschen übrig, besonders in der Beach Bar, wo regelmäßig Bestellungen vergessen oder erst nach 20 Minuten gebracht wurden. Einer der Mitarbeiter erlaubte sich sogar, unhöflich gegenüber den Gästen zu sein und auf äußerst unverschämte Weise zu sprechen, obwohl er selbst Fehler in seiner Arbeit gemacht hatte. Das Management des Hotels zeigte wenig Interesse daran, die Arbeit seiner Mitarbeiter zu verbessern. Es wurden jeden zweiten Tag die Regeln für die Reservierung von Liegen geändert, was ebenfalls nicht gerade kundenorientiert wirkt. Die Auswahl im Menü des Beach Clubs zum Mittagessen ist recht dürftig, und die Preise sind deutlich überhöht. Trotz allem möchten wir uns bei einigen Mitarbeitern bedanken, insbesondere bei Florencia und Luca aus der Beach Bar, Valentin von der Rezeption und Monika aus dem SPA, für ihre Freundlichkeit, Professionalität und korrekte Arbeitsweise. Vermutlich werden wir in keinem der Bluesun-Hotels mehr erscheinen, da nach diesem Aufenthalt ein sehr unangenehmer Nachgeschmack geblieben ist.
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Pet-friendly Hotels in Općina Brela

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In short price vs value it's almost terrible. With inflation and current situation they increased price a lot without changing anything (as everywhere in world but that doesn't mean that we should pay more just because someone told us and not improving anything from their side). - PARKING - there is ~50-70 places in front of hotel (there is a need for 200+ cars) so you need to pay 9eur per day and then they take your car and drive on open road (2.5km from hotel because there is more parking space which is built) - so my recommendation is that you don't give them keys and drive yourself ur car to that parking space - bcs of car insurance you can have problem. Anyhow whole parking organization is super terrible (even everyone in parking team they think they are doing amazing job and thex are very proud of it), never seen before for not so cheap parking of 9eur per day. When you checkout you cannot stay there without paying difference in hours (and it's 4eur per hour!). Note: parking guys are also accepting 20eur to put your car in good place (I didn't gave them, but I know their language so I heard what their conversation) - ROOMs - toilet doors are almost impossible to lock and without locking doors are opening but ok probably they would fix it if we told them so. Cleaning lady is always folding sheet in way to connect of top and bottom together (feet and head part). You cannot connect your Netflix on their TV because they forbid this option. Everything else is okeish, also previously mentioned room things are my personal preference and maybe for you are ok. - BREAKFAST & DINNER time- I need to say the food is nice and you will not be hungry, it's not amazing but it's pretty nice. But, place where you eat it's terribly noisy, it was heavy raining and water was just dripping out of AC devices. And one more thing, ok drinks are not included into price, but when you buy something for drink hotel is also charging you service charge (see invoice attached - 10%). Ah yes, quality of breakfast drinks is ridiculous.. no words to describe it - ELEVATOR(s)- this is almost terrible as parking, hotel is probably 90% full and there is only one elevator which is working (super slow, and not so space inside) and usually there is always people with childrens, luggage, so tbh it's unusable in 80-90% of time. And there is in total 5 floors plus you need to take good amount of stairs from beach. So yeah, be prepared, be in shape 😂 - BEACH towels - for this price you would expect to have beach towel but no, and ok it's was written that the are not having this but then on balcony I would expect something bigger to hang my towels but no, there is only one grill where you hang your swimsuit in the best scenario. - sun beds - in Croatia this seems like rocket science, but again for this price you would expect to have these and not that hotel or whoever in front of hotel they are charging your 20e per one Overall, as usually in Croatia, nature is super nice, water is super clean but accomodation has never been improved while for price, you cannot say the same. And one tip for hotel management, it's not just enough to reply on review of your guests, it's also important to improve your service, and you are unfortunately not doing this as I was here 2 years ago (nothing is changed), but also the same can be seen from other reviews and people who visited multiple hotels. Edit after reply: I totally understand that there is no space, but then you communicate this clearly to your guests, and statement about many hotels doing the same, tbh I wouldn't say so as many people in comments have same opinion, either we don't visit those other hotels or we are saying always at yours. Anyhow good luck in changing these points
Nih Del

Nih Del

hotel
Find your stay

Affordable Hotels in Općina Brela

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
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It was last minute booked holiday for us. We usually book 4*5* hotels. We booked this 3* hotel because of beachfront location and seaview. We had superior room - which was quite large. We arrived late, there was food in a room waiting for us - which was a nice gesture from the hotel. The food was tasty - as at 4* hotel. I loved the cabbage salad there. My daughter enjoyed pancakes during the breakfast. Good choice of vegetables. We loved our room with a seaview. There was no tea/coffee facility, but you can ask bar for boiled water in a thermos. The beach near hotel is very clean and nice - we loved it. There also was a kids playground and sports ground next to hotel on the way to the beach. There is no much entertainment at the hotel itself, but check with receptionist whats on at their two nearby 4* hotels, as at a little cost you could use neighbour hotels spa and outdoor indoor facilities, as well as free entertainment ( live music, quiz night, kids activities). Highly recommend to visit Punta Rata restaurant for lunch or dinner: food there is just amazing, cooked with love, superior service - this place has to have Michelin stars. We had lunch at Timun bar, Blusun Hotel Soline which is just few steps from the beach and 4min walk from Hotel Marine They serve 5* coffees there, freshly squeezed orange juice, salads and food is fresh and tasty, picolo salad and cheesecake was our favourite. 5 star service and delicious food with seaview. Staff is friendly and very helpful. Once we had a problem at the hotel, it was resolved imediatelly by hotel management. Short walking distance to town, shops, cafes. Highly recommend the hotel and the beach nearby.
Natali Bel

Natali Bel

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Trending Stays Worth the Hype in Općina Brela

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Kurze Zusammenfassung: Überteuertes Hotel mit viel Verbesserungsbedarf an Service und Kundenorientierung 4/10 - Preis-Leistung-Verhältnis 4/10 - Service 5/10 - Strand 5/10 - Frühstück 7/10 - Abendessen 8/10 - Interior 10/10 - Meer und Natur Wir möchten unsere unangenehmen Erfahrungen, die wir während unseres Aufenthalts im Bluesun Marina Hotel gemacht haben, teilen, da sich viele kleine Dinge angesammelt haben, die zusammen einen großen negativen Eindruck hinterlassen haben. ESSEN Die Frühstücke waren grundsätzlich nicht besonders abwechslungsreich. An einem der Tage wurden leicht vergorene Wassermelonen vom Vortag serviert, was in keinem Hotel akzeptabel ist. Kaffeeliebhaber werden ebenfalls enttäuscht sein, da zum Frühstück nur Espresso und Long Coffee angeboten werden, zu dem man nur separat heißes Milch hinzufügen kann. An Getränken gibt es nur Wasser oder einen der chemischen Nektare bzw. Sirups, die mit Wasser verdünnt sind und definitiv nicht zu empfehlen sind. Die Abendessen waren zwar einigermaßen abwechslungsreich, aber alle Getränke, einschließlich Wasser, waren kostenpflichtig. Das Restaurant war sowohl zum Frühstück als auch zum Abendessen immer überfüllt, und die Möglichkeit, zu Mittag zu essen, gab es nur in der Beach Bar, wo jedoch sowohl die Preise als auch die Angebote sehr zu wünschen übrig lassen. STRAND Trotz der beeindruckenden Natur und des wunderschönen Meeres ist das Hotel für einen Strandurlaub bei Weitem nicht ideal. Durch das Hotelgelände führt ein öffentlicher Fußweg, der für Außenstehende zugänglich ist, und der Strand vor dem Hotel ist sehr klein und stets überfüllt. Doch die größte Enttäuschung und ein echter Schock war, dass für Gäste eines Strandhotels die Liegen und Sonnenschirme kostenpflichtig sind und 40 Euro pro Tag kosten, während Strandtücher in der Regel nicht zur Verfügung gestellt werden. ZIMMER Das Hotel sieht zwar modern und kürzlich renoviert aus, mit einem ansprechenden, zeitgemäßen Design, aber die Zimmer sind nicht sehr geräumig, eher von Standardgröße. Besonders unangenehm war jedoch, dass man uns trotz einer zusätzlichen Zahlung für Meerblick zunächst ein Zimmer mit Blick auf das Dach des Nachbargebäudes geben wollte. Danach wurde uns ein Eckzimmer im dritten Stock mit Blick auf Bäume auf der Meerseite angeboten, wobei man uns zu erklären versuchte, dass wir ein „Sea-Side“, aber kein „Sea-View“ gebucht haben. Diese billige Manipulation war äußerst unangenehm. Schließlich wurden wir am zweiten Tag in den fünften Stock verlegt, mit einem schönen Blick sowohl auf das Meer als auch auf die Bäume. SERVICE Uns wurde das Aufladen unseres Elektroautos angeboten, was wir cool empfanden, aber auch hier lief etwas schief. Ein Hotelmitarbeiter vergaß, das Fenster des Autos zu schließen, und so stand das Fahrzeug mehrere Stunden unbeaufsichtigt mit offenem Fenster. Zum Glück ist nichts passiert. Insgesamt lässt der Service viel zu wünschen übrig, besonders in der Beach Bar, wo regelmäßig Bestellungen vergessen oder erst nach 20 Minuten gebracht wurden. Einer der Mitarbeiter erlaubte sich sogar, unhöflich gegenüber den Gästen zu sein und auf äußerst unverschämte Weise zu sprechen, obwohl er selbst Fehler in seiner Arbeit gemacht hatte. Das Management des Hotels zeigte wenig Interesse daran, die Arbeit seiner Mitarbeiter zu verbessern. Es wurden jeden zweiten Tag die Regeln für die Reservierung von Liegen geändert, was ebenfalls nicht gerade kundenorientiert wirkt. Die Auswahl im Menü des Beach Clubs zum Mittagessen ist recht dürftig, und die Preise sind deutlich überhöht. Trotz allem möchten wir uns bei einigen Mitarbeitern bedanken, insbesondere bei Florencia und Luca aus der Beach Bar, Valentin von der Rezeption und Monika aus dem SPA, für ihre Freundlichkeit, Professionalität und korrekte Arbeitsweise. Vermutlich werden wir in keinem der Bluesun-Hotels mehr erscheinen, da nach diesem Aufenthalt ein sehr unangenehmer Nachgeschmack geblieben ist.
Alexander Solovykh

Alexander Solovykh

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