Hotel Medena — Hotel in Općina Seget

I stayed at Hotel Medena with my 6 year old. Only a short ride from the airport. Around 15eur via uber. Upon arrival we checked in and headed to our room to find it hadn’t been cleaned. As it was late at night we was asked to stay in another room and move to our allocated room the following day. The reception staff was really helpful and apologised what had happened. |We checked into our room early the following morning before breakfast and the two cleaners prepared it for us and both was so polite and apologetic. Throughout our stay the house keeping ladies was always so friendly, even though there was a language barrier.|The hotel breakfast was good. A selection of meats (hot and cold), different types of eggs, cheeses, cereals, yoghurts, muffins and a small selection of fruit and salad items. There was also hot and cold drinks too. There was indoor and outdoor seating, although only a few outdoor tables. The swimming pool and splash park was both lovely. The only issue at the pool is that some of the decking boards had broken and could cause an injury, particularly with young children running around. There didn’t seem to be any maintenance workers around fixing things, which is a shame as it would improve the hotel in my opinion. The pool area also didn’t appear to be cleaned each day and we never see anyone cleaning there. It just needs a hose down as people spill drinks and some leave rubbish sadly.|There’s a lovely pool bar with friendly staff a selection of cocktails, beer, soft drinks and ice lollies. We wasn’t all inclusive so we had to pay, but it all seemed reasonable. We wasn’t drinking alcohol though. There was a good list of cocktails that was included in the all inclusive deal.|The beach was lovely with clear turquoise waters and shingle instead of sand. The beach was extremely busy, but we always found a spot. There’s also a beach bar and fast food restaurant plus an excursion stand, jet ski stand and a small souvenir/beach shop. There’s also a stand selling pancakes and turbo or loaded chips too.|We did jet skiing for 35eur for 10 minutes and parasailing for 90eur for us to go up together. Both was fun. There’s also paddle boards for hire a bit further up the beach.|If you go to the ground floor of the hotel as you come up the steps from the beach (first entrance to the right at the top of the steps), there’s a selection of inflatables that I think other guests have left there when departing the hotel. This is a great idea as saves buying them and you can try different ones, which is a lot of fun for the kids.|The fast food place was cheap and cheerful. We bought pizzas on some nights to eat on the beach. It was reasonably priced in there and the staff really friendly.|There’s another restaurant if you come down the steps to the beach from the hotel and you turn right. There’s also a few beach bars, restaurants and an ice cream place if you turn right from the steps and walk a little way.|You can catch the water taxi to Trogir from the Lidl stand as you come down from the hotel steps and turn right and walk a few minutes only. They run every hour minimum and the cost was around 10-13eur for one adult and child return. There are different companies doing the water taxi, so just be sure you use the same company on the return.|Trogir is stunning and well worth a visit. We ate there a few evenings in the sushi place and people seafood restaurant. We also had ice cream and drinks down there. My little boy loved seeing the yachts and walking around the cobbled streets. He also loved the bridge up past the play park and castle building.|We did a few day trips which we booked with the guy on the beach and also when in Trogir. We went to Mostar in Bosnia and Krka, Primosten and Šibenik. We enjoyed both but mainly Krka as we felt we got to see a lot. For the Mostar trip we had to get to Trogir for pick up at 5:55am. It was on a Sunday morning, so taxis was hard to get. Hotel security called a few but no one was answering. I eventually got one through bolt, but was told that the party goers are just finishing in split at that time, so all taxis are usually that kind of way. So I’d recommend anyone needing a taxi at this kind of time for excursions or the airport, book in advance to minimise the risk of any problems.|We joined in some of the animation programme such as beach (in the sea) and pool water exercises which was a lot of fun. We see them playing mini golf and in the football pitches too but we didn’t take part. There’s also tennis courts to hire for 10eur per hour and there’s a mini disco and some night time entertainment but we didn’t go to it as we spent more time in Trogir or on the beach at night swimming and eating pizza. |You can also get a ferry from Trogir to Split via the bura line for 10eur adult and 5eur kids one way. We did it and it took just over an hour and stopped in a place called Slainte too. Split is worth visiting but I didn’t feel it was anywhere as nice as Trogir.|During the evening there was queues for a drink in the reception area. That was because of the all inclusive guests, so we often bought drinks from the small shops that was open late in the main reception area. But this could be frustrating if you are an all inclusive guest.|The reception area bar closes at 10pm, however the area where evening entertainment is held was open later some nights, but it did not seem to be every night.|The steps from the hotel to the pool and beach, was managed ok by me and my 6 year old, even in the heat as the area is quite shaded by the trees. They may pose a problem for less mobile people, however we enjoyed the exercise each day and we managed then several times per day without any difficulties.|The hotel entertainment programme was not clear and we couldn’t find any details on it in English. This was a shame as we may of joined in more if we had access to this information. It would be great for the hotel to put something up in the main reception area so English speaking guests know what is happening and can join in more.|The hotel rooms are basic, but clean and functional. Our room was quite modern but appears only half renovated with the doors being old and tired looking and also the balcony area, yet the beds and main room interior and bathroom appeared to be newer. The hotel corridors leading to the rooms lacked adequate lighting and made the areas feel very dark and dingy. The main reception, restaurant and communal areas was all modern, light and airy.|The rooms offer a few safe with instructions on how to use being placed on top of the safe.|Overall I would recommend this hotel as the location was great for travelling around the area a bit. We had a really nice time staying here and we don’t want to leave tomorrow. I would say our stay was such great value for the money we paid. I would recommend this to others, as you can get some good deals to stay here. Before coming I was worried as I had read some really negative reviews, however we found that by interacting with staff and learning some basic Croatian greetings, they was very welcoming and helpful. We are sad...

Hello, let's start from the beginning, we waited 8 hours in the hotel lobby to be checked in, during which neither breakfast nor lunch was included in the waiting time, so we had to pay an additional 20 euros per person. Then we got to the room and saw that there were not enough sockets in the room, only 2, for the mini bar and TV, so we had to change them when we wanted to charge our phones. Another minus was that the bathroom had problems with the sewage system and a stench that did not disappear anywhere. Although there is a cleaning service in the rooms, the maids did not do their job. The mirrors are dirty, as are other surfaces. Be prepared that even if you leave a tip, it is not a fact that they will clean or at least change the bed linen. I will not say anything about Wi-Fi at all, because there was none, it only appears in the hotel lobby and near the pools. Perhaps these problems are only in building B, but given the information from other hotel residents, the same thing happens there. The only reasons to stay here are the beautiful sea and the varied cuisine in the dining room and if you choose an excursion it will be interesting and there will be a pleasant and very friendly driver, but remember that this is an excursion without a guide so knowledge of languages ​​will be a necessity at least not to get lost. But do not forget to take a lot of money because the price for an inexpensive resort is too high, and also if you are a tourist you pay a fee of 14 euros, which you may not be told about until you pick up your passports, even if you try to complain, the reception will just shrug their shoulders and shake their heads and say that there are a lot of people now, they will not even apologize for the inconvenience. So come at your own peril and risk and only for a few days otherwise you will pay not for the service but for disrespectful...

I stayed one week in this hotel. Unfortunately I was not quite happy with my experience. All in all it was not the quality and standards of the 3 stars. First of all - our room was not clean as we checked in. In the bathroom you could see a lot of hairs on the floor and on the walls, the mirror wasn't probably cleaned at all (full of stains ), the sink was dirty too. The floor of the room itself wasn't clean too. Such things are very disappointing and a clear No go! The room and everything in it, but the hotel in general is in need of refurbishment and modernisation. The room we got wasn't that nice and big, as they show it on their pictures. These are probably a few best rooms they have. Another thing that left me shocked was that another hotel guest (probably by mistake) has opened the door to our room with her own key. I don't understand what kind of security standards these are - this is unacceptable. The only positive thing about this hotel ist the location - you have a really quick access to the beautiful beach. On the way to that you have a chance to jump into the pool (but it's almost so full, that you don't have enough space, not to mention sun loungers) or just enjoy the nature that surrounds you - like a small forest around you. Also there ist a possibility to play tennis, football or basketball. The breakfast ist just okay, there is food for every taste but no variations. (No vegan or vegetarian options) Service is too quick with cleaning the tables, my drinks were taken away multiple times although I was not ready. One thing that was friendly is that I shouldn't pay for my son, as we decided to eat dinner in the hotel. (20€ per person) This experience made me to decide not to stay at this hotel...