Penzion Alenka Špindlerův Mlýn — Hotel in okres Trutnov

Skip this place at all costs!! The owners of this place have been renting it out to a couple for 10 years. The man told us we can plug our car in when we arrived, and then when we were leaving, asked us how many kWh we got and wanted to charge us! Didn’t tell us in advance or when we plugged in. Extremely petty behavior from a man with no understanding of what it means to have a happy customer, or good business practices. Had we known beforehand, we would have had no problem, but to tell us AFTER, and then arbitrarily make up an exorbitantly high number per kWh left us never wanting to come back. On top of that, service was extremely poor with egg shells in our scrambled eggs and service with a sour face constantly. On top of the paper thin walls where we could hear other people snoring and the extremely poor breakfast selection, this place is a disaster that I would NEVER EVER RECOMMEND TO ANYONE! Skip this horrible place and do yourself a favor. The owners should be ashamed to have their name associated with such extremely poor behavior. Vote with your money, and let them know that this standard is...

Very nice Cottage with amazing old wooden rooms and good bar and great pozition in the middle of ski areal Labska!||Ski areal Labska is smaller areal then Medvedin, but you can use a lift on the top areal Labska and its a 0,5km tour to areal Medvedin, ski pas is the same for all areals in spindleruv mlyn. Rooms are clean and nice old dekor. Breakfast was good and food too. Good prices on this place! To the center of spindler mlyn is by foot about 3km. Be aware if you want to go to cottege by car you must have snow chains! otherwise you can left car on lower parking spot and the pick up you by jeep.Its Little Cottage (Penzin ) with 7 double rooms sou you dont except service like other big hotels, but good and...

The owners of this place have no idea what it means to have a happy customer. They should not be running a business AT ALL, because they are so incredibly focused on squeezing money out of all of their guests, that they forget (or don't understand) the importance of customer service. I would avoid booking this place at all costs, unless you would like a very...