Garden House — Hotel in Vilcabamba

We arrived early, it said that you can check in any time after 08.00 we got there about 09.30, we checked in and were shown the rooms, it was odd that they could not find the keys. So we dumped off our gear quick of the room and we were off. On our return later that day , we brought some food back and ate in the tv area. We then retired to our rooms, where we found that the windows had been left open, great for fresh air, but bad for the number of bugs that though they would stay with us. We found that none of the windows had screens, there was only one light in the room and that was part of the ceiling fan, with the windows the room heated very fast. That is when found out that the fan did not work, it took a while to find a person that could help, the fan is about 14 feet up there so we needed a ladder, the guy went up there and turned on the fan and left. After he left we wanted to settle down, that is when we found out that we could not switch of the light without turning off the fan. So we had to find the guy again, to bring back the ladder and get him to tie string to the controls of the fan so we can have the lights off and the fan running. So now we are all awake we check out the room, no lights by the beds, no rubbish bin. The bathroom no toilet paper holder, no rubbish bin no privacy covering over the windows no screens on the windows, a electric shower head that pointed at the wall below, bugs everywhere. In the bathroom there was a soap dispenser that was empty. The bed had sheets that when you sat on the bed the cake off the corners, and a bed cushion that was so hard it was painful to sleep on it. Breakfast , no milk for the coffee, juice and a waffle with a slice of cheese and ham in it with a scrambled egg. We were given three different codes for the wyfy none of them worked, we rest one of the routers and that one worked. We left that morning to find somewhere...

We arrived early, it said that you can check in any time after 08.00 we got there about 09.30, we checked in and were shown the rooms, it was odd that they could not find the keys.||So we dumped off our gear quick of the room and we were off.||On our return later that day , we brought some food back and ate in the tv area.||We then retired to our rooms, where we found that the windows had been left open, great for fresh air, but bad for the number of bugs that though they would stay with us.||We found that none of the windows had screens, there was only one light in the room and that was part of the ceiling fan, with the windows the room heated very fast.||That is when found out that the fan did not work, it took a while to find a person that could help, the fan is about 14 feet up there so we needed a ladder, the guy went up there and turned on the fan and left.||After he left we wanted to settle down, that is when we found out that we could not switch of the light without turning off the fan.||So we had to find the guy again, to bring back the ladder and get him to tie string to the controls of the fan so we can have the lights off and the fan running.||So now we are all awake we check out the room, no lights by the beds, no rubbish bin. The bathroom no toilet paper holder, no rubbish bin no privacy covering over the windows no screens on the windows, a electric shower head that pointed at the wall below, bugs everywhere.||The bed had sheets that when you sat on the bed the cake off the corners, and a bed cushion that was so hard it was painful to sleep on it.||Breakfast , no milk for the coffee, juice and a waffle with a slice of cheese and ham in it with a scrambled egg.||We were given three different codes for the wyfy none of them worked, we rest one of the routers and that one worked.||We left that morning to find somewhere...

Although the room was small, we had a good time there. A short walk to town but it is a cosy place. The lady working there is a gem. If you are a light sleeper try to have your room in the main lodge as the rooms by the road...