Hotel Pacific Sunrise — Hotel in Municipio de La Libertad

I got there in the middle of the week, evening on Wednesday the fourth week of June, 2014. They were going to give me a room facing the street for $46.00. I told them that I wanted a beach view and they said they had only had the suite available for $70.00 per night. I went ahead and got the suite for two nights but it seems that I was the only guest on the third floor the first night. I felt that I had been fooled because the other rooms facing the beach on that floor seemed to be empty. There is no elevator to get to the 3rd floor.||||I was afraid to eat at their restaurant below because I did not see any people eating there meaning that the food might be old when served because of low turnaround. So I thought it would be better to eat at the malecon (wharf) or anywhere else where a lot of people ate because the food was turned around faster which meant fresher food. Saturday morning, however, there were a lot of guests eating breakfast in the restaurant and using the pool which made the atmosphere more lively.||||The pool looked clean and inviting when I was there and if felt like a Jacuzzi at 5:00 pm because it had been a hot day and the sun warms up the water.||||There is an overhead bridge to get to the beach across the street. The best time to bathe at the beach is at low tide after 4:00 pm when the rocky part of the beach is exposed and very unlikely to get hit in the head by one or to slip and fall on the rocky bed part of the beach. Don't try to go swimming at the beach in front of the hotel in the morning because the water is at high tide and the rocky part is covered by water and it could be dangerous to walk and slip on that while the current is going back and forth.||||On my last morning, I had to call the office 5 times because there was no water to shower. I was told I would be getting it soon. I was taking a shower and had lathered myself with soap when suddenly the water ran out. It took about an hour and a half for the water to come back. By then, I had tried to rinse the soap out of me with three cups of water from the bathroom sink. That's when the water came back.||||The cable tv first four channels could not be seen because the cable connecting the wall did not have a connector to the cable: they just pushed the cable pin into the wall. I was able to see the World Cup finally on channel 4 after I told the cleaner guy to switch cables with another tv on another room that had the screw connectors on both ends of the cable of the tv. I was able to see most channels after that from 2-99.||||The room had a large living room and a separate bed room both with air conditioning. They both worked but I did not use them because I do not like air conditioning. I was able to sleep with the window slightly open because I liked the sound of the waves and breakers at nighttime. The bed was comfortable and full size.||||The bathroom was clean and modern but like I said above, the water was inconsistent. They gave two bottles of water (32 oz each) which I did use each day (2 nights). ||||The view of the beach was very nice from the third floor and you could see all the way to the right which reminded me of Roatan, Honduras. Close by is the malecon full of restaurants. You could go into the center of La Libertad a couple of blocks away to the Mercado, church, park, internet café, pharmacies, and other stores. But next to the Pacific Sunrise Hotel, you had El Faro Shopping mall with a Super Selecto (supermarket) with everything you need there like if you were at home, Pollo Campero, Mr Donuts, La Neveria, ATM machines ($3.00 service charge plus 3% fee by Citibank my bank for foreign exchange fees), film store,and pharmacy, and other souvenir and sundries store.||||As I walked around Puerto La Libertad, The Pacific Sunrise Hotel seemed to be the best in terms of appearance and modern accomodations compared too others on the malecon that seemed old and run down. If you are lookijg for a cheap place, you can find it. But I did like the look of the hotel from the outside and inside. The staff...

Probably the most comfortable location in Puerto de La Libertad, the hotel is located on the beachfront, and has a great view to the ocean. Great to use an outpost for exploring La Libertad, as it is located right in front of the main street, with many restaurants and five minutes away from the port. ||||This hotel has a great parking space, and the lobby is austere but clean and cool. The rooms are affordably priced, and quite basic: You get beds, A/C, cable TV, a bathroom. The greatest feature is likely the view of the ocean on the upper floors. Rooms were clean. ||||The pool was large and clean, not too deep, with some beach chairs and umbrellas, and located next to the buffet / bar area, good for relaxing while the kids play. We found the pool to be clean, and the staff quite nice and quick to attend your requests. The food at the restaurant is ok, nothing remarkable but no complains. ||||The hotel is located just across the street from the beach, and it even has a bridge to take you safely over the traffic and directly to a gate to the beach, but this has some run-down cafeterias in the vicinity, the sand and waves feel oily (probably due to the relative proximity of the port), and plenty of rocks around. Definitively not the best location in the area, I would avoid it as I favor cleaner beachfronts. Expect no beach chairs here. Don't let this discourage you, as there are many nice beachfronts in the area, and the conditions can't be helped due to the hotel location at the heart of the seafront community.||||Surrounding facilities include the port, and some nice and new restaurant areas there. Also, some supermarkets and fast food joints for those who prefer to stock up and just sleep over at the hotel and backpack around. ||||Overall, a nice place to stay. It feels safe and has a great ocean view, and the location really shines for adventurous tourists who don't expect to be pampered or treated like royalty....

I was looking forward to my stay here. Objectively, it's far from being a 5-star hotel. Sometimes I'll overlook the local's appearance, IF and it's a big if, if the staff are cordial. Let me tell you, if you're looking for lack of pplote hospitality or rude staff - this is your place! Let me tell why. Upon arrival the young lady at reception didn't have the courtesy to look away from her cell phone as she checked us in. My reservation was for two-people on one double bed. They were insulted when I asked for two of everything. It's well known that a room with two adults gets in 99.9% of the hotels here in El Salvador, two full bath towels and two courtesy water bottles. I was only given one towel and water bottle. They were offended and insisted they only provide one of each. I'm sorry but that unacceptable. My stay with them was not free, I was paying and was expecting at least the basics. They are upgrading the facility but the beds are hard and super uncomfortable. I had back pain throughout my stay. The hallways smell like varnish, the wardrobe closet in my room smelled like wet wood (musty). This may go away in the future, I don't know. Aside from the courtesy breakfast I didn't eat here because the menu was very limited and didn't look appetizing. I made a second reservation while there because I had family in town and wanted to spend a day with them. When my niece checked out, the housekeeper had the audacity to say "you're not taking anything of ours, right?" How offensive! Again, I paid for that reservation, why would any of us steal anything. So in summary, I would never stay here again, NO, IT'S...