Firstly, this is a two star hostel at best and definitely not a hotel. ||||Room conditions: The room conditions are at first glance okay but the beds are the only thing in acceptable conditions if you don’t mind some blood spots on the side of the head boards and holes in the mosquito nets above. |||| Amenities: Non of the electronics in the rooms work including the Wi-Fi work. The fridge doesn’t work even if you plug it into a wall socket that works if you can find one that works out of the very few in the room. The phones didn’t have any wires so you can’t call anyone to get even basic necessities such as towels. You have to hunt down a staff member to do that. ||||Accessibility: There is very limited handicapped accessible rooms. If you are also traveling with elderly family members you will struggle. ||||Food: The food isn’t edible by anyones standards.||||Safety and Location: The location isn’t the safest and transportation is difficult. Prepare to be accosted by loiterers and sealed by hustlers the moment you step out. ||||Staff: The only thing not wrong with this place is the staff that do the best they can with what they have to work with which is not much. Friendly, responsive and try to be helpful.||||Management: The General manager is never on site although any and everything has to be approved by him. To acquire any tangible information is...
Read moreI stayed in Jacandra Hotel for three nights, and the experience was average at best. This hotel is definitely not a four-star establishment. The room does not have the amenities expected of a four-star hotel. First, the curtains are torn, and the mosquito nest over the bed has holes, so the mosquitoes are not kept away. Second, a hair dryer is a norm in a four star hotel. Furthermore, the hotel has not been renovated for years. It's got five floors and there is no elevator, so if your room is on the upper floors, you will have a very hard time going up and coming down. They still use keys, which is something outdated in the hotel industry these days.||Three are positive points too. They offer free shuttle to Bahir Dar Airport to and from the hotel. The restaurant is very good and the staff are very...
Read moreOne aspect that truly stood out during my stay was the impeccable service provided by the hotel staff. They were friendly, professional, and always willing to go the extra mile to ensure guest satisfaction. From the efficient check-in process to the prompt assistance with any requests or inquiries, the staff made me feel valued and well taken care of throughout my stay.
In summary, my experience at Jacaranda Hotel was exceptional. The comfortable rooms, delectable dining options, convenient location, and attentive service exceeded my expectations. Whether you are visiting Bahir Dar for leisure or business, I highly recommend Jacaranda Hotel as a top choice for...
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