Golden Crown Iglu — Hotel in Tunturi-Lapin seutukunta

Our family of three stayed here on Dec 10, 2024 with my sister and her family of three. She got a suite which was nice. Unless you get the suite then I guess it would be a 4 star at most. I paid $1000+ for 1 night for this regular Igloo room - it was cramped and feels so weird with a bed in the middle of the room. The shower was even worse. The shower could only fit one skinny person. AND no one mentioned that after 10 minute hot water turned to COLD. My 7 year old had to take a cold plunge shower which he was crying for 3 minutes. They did not mentioned to us that hot water is limited during check in.||The worst part about this place is the FOOD. Holy mother of god, if the management of this place is reading this, please CONSIDER adding a variety of foods for guests. Not just reindeer or deer meat!!! There were only two options: deer meat or raw artic char. We had to resort to eating ramen noodles that we packed from home because I was warned that the menu for their dinner was dismal. I cannot stop with how bad the food was. ||The best part about this place is their special oatmeal for their morning breakfast which was included.||In my opinion it is the worse $1000+ spent for a hotel stay. Just terrible and NO VALUE. I would not stay here for the food alone.||People stay here for the Instagram |Influence. Beware that not everything on IG is real. The igloo itself is nice but not $1000 nice. If the food was at least decent then I wouldn’t mind paying $1000 plus. ||Service was sketchy. Some of the female staff were giving me an attitude upon checking in. The only positive thing with the service when I called for 3 pillows and it came in a reasonable amount of time. ||I usually don’t write reviews but this place compelled me...

I took my partner to Levin Iglut for 2 nights as a surprise proposal and had the most perfect trip. Not only was the location, accommodation, food and scenery incredible, but the staff were extremely attentive and friendly, helping me plan the trip via email for two months prior to arrival.||We had the 5-course menu at Utsu both nights and we're massively appreciative that the chefs curated an entirely different set menu just for us on our second night. The breakfast was also great. It had hints of a European 'continental' breakfast but with rich, local additions such as wild berries and smoked salmon. As for lunch, I would highly recommend paying for the 'Lappish Delicates for two' prior to arrival, this was a great selection of local foods and perfect for snacks between breakfast and dinner.||The room itself was extremely warm and well-equipped, particularly considering the remote location. Around the hotel, we utilised local walks, a warm tiipii with an open fire, and the private sauna and hot tub — all great.||Finally, our trip was made 1 of a kind by Erkki, who runs 'Artic House Safari' and provides private tours from the hotel. He picked us up from the airport in his lovely Landrover, spent Saturday taking us to the top of the mountain and capturing beautiful photos of the proposal, then out hunting the northern lights Saturday evening, and back to the airport Sunday. At every step, he went over and above expectations to make the trip as perfect as possible. Just the coolest, nicest guy.||Will be returning in the early spring to see more of the snow, go skiing and see the...

The Hospitality is very poor , we felt the staffs available for the number of igloo stays were very less 2.Restaurant was pathetic , we informed well in advance our dietary restrictions . During the stay we were provided raw vegetables . The breads were not refilled in the buffet inspite of couple of reminders and none of staffs were bothered 3.Northern Lights Alert / Alarm - Is not a in house siren types , we were asked to connect to a APP which will give us a alert . During our stay there were northern lights on the clouds but the APP did not provide any alert , luckily because we had an another APP installed we got an alert . Even when we came out too much of Lights were turned on , we had to ask Receptionist to Turnoff the main lights , but still because of other lights we had to move out of the property 4.Tough the Stay is a Premium Category we found the entire stay experience not equivalent to a premium category we would rate equivalent to a 3 star property , No Bell Boy for luggage transfers were visible , other than the Igloo's and Marshal Speaker we did not find any value or a premium experience in the Stay 5.Inspite of being a premium category stay , no Recreational activities are there in the stay 6.The Restaurant staffs were not guests friendly Post our stay we were not even asked to provide a customer feedback Form either in Email or in Physical Form , even there website does not have a space for writing reviews .

Overall the stay is not worth it to be categorized as a Premium Stay or Luxurious Stay and we did not find any Value for...