Four Seasons Hotel Megève — Hotel in Bonneville

It’s hard to describe the beauty of this place or the warmth of the welcome. If you haven’t been to Switzerland in the summer or you haven’t yet visited this resort, I can’t more highly recommend you stop what you are doing and plan a stay.||This is our 4th year coming here, and each year I’m amazed anew at the beauty, everywhere you look. Travel and hotels are my hobby, and these are the most luxurious rooms I’ve ever experienced, even more luxurious than the gorgeous rooms at the Four Seasons on Lanai, or dare I say, the George V. The balcony’s, with alpine vistas and window views from the bath tubs, just put the rooms over top. ||It’s worth mentioning that the spa is greatly loved, so I recommend making an appointment in advance to secure your appointment. Normally I wouldn’t mention a treatment room, but here they are just jaw dropping beautiful, with hand painted soothing murals, and marble and soft lighting. The spa has multiple nooks to rest and recharge, and leads to a stunning indoor and outdoor pool. ||The food, oh the food. Kaito, their Japanese restaurant is the best we have enjoyed, and having come from Tokyo not too long ago, we know. Their new French Brasserie, Benjamin, was a delightful addition and we enjoyed every surprisingly delicious bite. Each breakfast is sheer perfection, and might I recommend the eggs Benedict with bacon. ||People often discuss how good the service is at a luxury resort, but here you are welcomed by true professionals who delight in your happiness, for whom sharing the beauty of the nature which surrounds you, and the incredible art collection on the interior, is second nature, and for whom no detail is too great or too small. ||Our deepest gratitude to Elia, Guest relations manager, who surprised us at every turn with her thoughtfulness and attention to detail, to Baptiste, newest member of the prestigious Clefs D’Or Concierge society but who is sun shine for every guest who has the fortune to plan their stay with him, and to General Manager, Joachim Jacob who is so loved by his team and guests alike. Our hats off to you for your incredible leadership, your omnipresence, and inspiring achievement of excellence. It’s your and your team’s dedication to hospitality which makes it a joy for us to travel half way around the world to come stay at the Four Seasons Megève again and again. We are already planning a longer stay and with family...

We are a family of 4 adults staying in Mejeve. When I found out there was a FS hotel I decided to book a spa day. I called and explained we would like a spa day and lunch to relax. ||||On arrival we were shown to the changing rooms and part of the pool area was visible through glass doors. We changed and went to the pool. It’s small! There are approximately 10 loungers around the pool, a water bottle with paper cups and a hot pot filled with mint tea, all self service. I went to reception to order drinks and food but was told we would have to get dressed, go upstairs to the bar for lunch. We spent a maximin of 1 hour laid by the small pool as there was no way to spend a day there so we left. ||||The bill came to over €350 for 3 adults for less than 1 hour at a pool. I would have never booked had I know how small the area was and how little there was available. ||||I have visited many FS hotels as a staying guest and also done many spa days. This was the worst experience! I felt it was a money grabbing exercise and if you are considering it please do not go. It is extortionate for what is available. ||||I have since complained to the manager only to be offered the standard “complimentary return” but when there is so little do do why would we return? The reason we left was boredom. ||||I can see if you are staying at the hotel it would be nice to spend 10 minutes bobbing in warm water but the pool isn’t big enough to swim in. It’s definitely not worthy of the “spa day”...

We are writing to express our utter disgust and outrage at the abysmal service we suffered during our recent stay at the Four Seasons hotel in Megeve, France, where we had gathered to celebrate my 70th birthday with loved ones. Despite booking five rooms, we were subjected to a litany of inexcusable errors and oversights. The room assigned to me at check-in was an affront to my 70 years of travel experience, with a view that was an insult to human decency. Only after my agent's Herculean efforts was I moved to a smaller room with a marginally less appalling view. The check-in lady's claim that this was an upgrade was a brazen lie and an insult to our intelligence. The hotel's attention to detail was nonexistent, with tea mugs vanishing like magic, milk sachets replenished only in their dreams, and water bottles left to gather dust without glasses. And the pièce de résistance: a pathetic, store-bought birthday cake provided on my 70th birthday, which we had specifically come to celebrate. I demanded that they feed it to their incompetent staff, along with the greeting card. The attached photo of this monstrosity and the 'Kohinoor' tea mugs is a testament to their staggering ineptitude. We hold the hotel entirely responsible for this fiasco and demand a full investigation, apology, and corrective action. Our agent's hard work in securing great hotels for us was utterly betrayed by the hotel's breathtaking...