Logis Hôtel le Castel Ac'h — Hotel in Brest

First the positive point: all of the personnel is very friendly but not efficient. And that ist about it. ||HOTEL: The rooms in the hotel are extremely small and only have 1 chair for 2 people. The balcony is even smaller for 2 people. The rooms have white walls with no pictures or decoration. The rooms do NOT have a safe as stated on the internet site of the hotel. And the Wifi does not work at all. The price considering the options is extremely high.||RESTAURANT: The interior of the restaurant has no charm what so ever. The food is (considering French standards) very expensive, with a very limited choice on the menu and worst of all it was cold when we received it (it was taken back an "rewarmed"). The breakfast is also very over priced when compared with the offering. Very little cheese on a small plate and even less ham on a smaller plate. The bread was not really fresh.||Summary: This is a typical Hotel / Restaurant which lives from its view of the ocean and the landscape and does not try to add a further benefit with...

This hotel has great potential but needs more attention toward customer experience. We stayed for 2 nights. The room was lovely and spotless. We tried also the restaurant on the night of our arrival. It was complicated to get a table, even if we were guests of the hotel, but they manage to give us one. The food was pretty good, although I was personally expecting a little more from the whole experience. The service and staff was absolutely not at the level of a Michelin guide mentioned restaurant. During the aperitif, we ordered a small plate and a bottle of wine. All was excellent, but we waited 15 min for a bottle of wine while the food had been already served. Same situation during dinner, we waited 15 min a bottle of water and had to sollecite it. I give 4/5 because we were extremely happy with the room, the view, the breakfast and cleaning. The Restaurant has great potential but service must improve. Looking forward...

This is my first stay at the hotel, which was modern and well presented and in a superb position. I have eaten in the restaurant a few times and been pleased with food and service. The first night of my stay I used the restaurant. The food was still good, my friend doesn't eat beef, shellfood and is fish fussy so she had difficulty [her problem but I was surprised there was no chicken dish on the menu]. It was a Saturday and they were busy and my one complaint was that as a couple we were put on a large round table in the middle of the restaurant and when I asked if anther table was available I was told NO. I did notice later a couple were seated by the entrance and they appeared to ask to be moved and they were. In my book one black mark for hotel. Try the fruit de mare in the...