This campsite is by far the best I’ve ever been to in 20 years of travelling around France. |The people here, who run this place are absolutely outstanding. |The animation that goes on here every night is unbelievable. |This place has impressed us so much we have already rebooked.|This campsite is set in a beautiful woodland setting with so many beautiful flowers and trees that are maintained beautifully by the gardeners |This site is clean and tidy and easy accessible to shower blocks,toilets and cleaning facilities.|The cleaning facilities i.e the toilets and showers are absolutely immaculate. They are cleaned all day every day and are spotless in appearance. |There are many things to do here on this site , you can play tennis or you can join in most activities that they have on site|Children are looked after in a most beautiful way. The activities that are provided for the children are fantastic and you can tell by the smiles on the children’s faces.|Every evening, there is different entertainment provided by the animation team .|Emmeline and all of the gang are vivacious in nature and exuberant in their personalities. They enjoy entertainment and it really shows as the audience are always happy and more than willing to participate with the lovely vibrant lads..|The reception team are most helpful and can advise you on places to go and anything else you need to enquire about. Nothing is too much trouble here.|There is a restaurant where you can get food from and the food is lovely.|The bar staff are exceptional in their personalities and you are never kept waiting for a drink. Once again these staff are extremely happy to look after you. Nothing is too much trouble. |The waiting staff are lovely and always serve you with a smile on their face or are willing to help you in anyway they can.|There is a snack bar over by the pool and again is served by lovely waiting staff who can provide you with snacks throughout the day. |The pools themselves are spotless and manned regularly throughout the day with three or four lifeguards who are extremely vigilant in their jobs and watch the pool intensely. Again these Pool attendance people are extremely helpful in helping you find seating areas and umbrellas and can advise you on anything You need to know.|When we first arrived we were late in the evening and was greeted by the lovely Fabian who showed us to our pitch and advised us on everything we needed to know to get set up.Fabian was available throughout our stay and was constantly on watch to help anybody who needed assistance. Once again this lady was willing to help all the time should you need it and was a constant throughout our stay. |This place is an absolute gem predominately French and we love it.|All the staff that work here should be very proud of themselves , it was so good we hardly left the site. |I thank you all for a wonderful stay.|See you next year!|...
Read moreOverall we were very happy with the resort - very clean and tidy with nice pitches in the woods. ||The only one criticism I would have is the amount of English that is spoken by the staff. I know we were in France, so we should speak French and we do try, but apart from one or two in reception and the guy who runs the bar there is very little English spoken. ||The entertainment is only in French, one night we had to sit through 3 hours of a hypnotist show not understanding a thing that was going on. ||We normally holiday in Spain in a similar type of resort and the entertainment is in Spanish, but they do explain whats happening in English and Dutch from time to time. ||My 8 year old daughter wanted to join in with the kids club, but the Animation team didn't speak any English to tell her what was going on, so she couldn't join in.||None of the waitresses in the onsite restaurants spoke a word of English - which makes ordering meals very difficult. ||I speak a little French, but my wife and young children don't, so they couldn't get or do anything without my help.||As I have said, we enjoyed the location and this part of France is beautiful, but we will certainly be going back to Spain in...
Read moreNous avons séjourné récemment au camping L’Argentière et devons malheureusement exprimer notre déception. Et en tout objectivité.. nous ne sommes pas des personnes exigeantes. La répétition de situations désagréables justifie notre ressenti. Points positifs : mobilhome sunelia luxe 6 personnes récent et bien équipé (nota clim senseo grand frigo congélateur, lave-vaisselle,deux Sdb et wc) avec beaucoup de rangements Emplacement avec peu de passage bout de camping. Bonne situation géographique du camping proche grimaud même si en zone d'activité.
Points à améliorer :
Animation : Light très Light et redondante Ne venez pas pour ça, Rien de transcendant sauf si vous aimez la petanque.
Accueil : clairement manque de convivialité que ce soit au niveau de l'accueil que des surveillants de baignade. Sentiment sur presque l'ensemble des employés du camping.
Tout est très impersonnel sans touches particulières d'attention, ça ne respire pas l'esprit camping comme on peut le penser. Travaillant dans le commerce, une formation spécifique "comment bien prendre en charge un client" nous paraît opportune
Côté piscine : Nous avons constaté un traitement inégal des règles, notamment à la piscine où certains portaient des shorts alors que cela nous avait été interdit (ce qui s'entend), ainsi que le passage en claquettes dans le pediluve, ce qui interroge sur l’hygiène! Bizarrement, les surveillants interpellaient que certaines personnes (souvent les nouveaux, c'est à la tête du client ?! ) et pas d'autres qui leur passent sous les yeux, affalés sur leurs chaises sans broncher. #équité c'est très désagréable de se faire rappeler des règles qui ne sont pas les mêmes pour tous Vive les claquettes et tongs dégueulasses aux abords des piscines sans que rien ne soit dit ... alors que des espaces sont prévus à l'entrée... Sans compter les vélos et chaussures en vrac partout C'est un Autre sujet, le savoir-vivre et l'éducation... mais les règles respectées contribuent à ce sentiment de deux poids deux mesures ...
Par ailleurs, notre signalement concernant la présence de nuisibles (rats) dans notre mobil-home a été pris avec peu de considération par l'accueil, notamment une collaboratrice blonde 30 aine avec des lunettes et un air désagréable et détaché complètement du sujet. (On la dérangeait sans qu'elle ait besoin de s'exprimer). Le problème a duré tout de même 3 nuits et se faire entendre dire que ca attendra lundi sans meme proposer une alternative, sans commentaires !! Merci néanmoins aux deux techniciens qui ont tout mis en œuvre pour investiguer et trouver une solution.
Au final côté accueil aucune solution satisfaisante ni geste commercial, ni même excuses hormis Antoine qui s'est proposé de nous depanner à titre personnel et nous prêter des repulseurs. Cette absence d’attention laisse une impression regrettable qui ne correspond pas à nos attentes d’un tel établissement, d'autant plus au prix des 15 jours payés.
En synthèse, nos premiers sentiments étaient plutôt positifs malgré les avis exprimés... Notre position à la fin du séjour est toute autre. Une fois...
Read more