Mona Lisa Les Toits du Dévoluy — Hotel in Gap

The access to the place is not easy - a car is highly recommended. The reception is open only during rather limited ours/day so the clients need to time their arrival quite well.||||The staff is very friendly and helpful. That is why it is a shame that the facilities are way below their level.||||In comparison to any two-star accommodation establishment in North-America or most parts of Europe, this hotel lacks at least the following:||- bed linen and towels are not included||- TV not free (there was a small TV in the apartment, but using it cost 8 euro/day or 35 euro/week extra)||- housekeeping/cleaning services are not included (the customers are required to clean the apartments themselves or extra fees would apply)||- no wi-fi in rooms/aparments||- there is very little storage space in apartments||- front desk hours are very limited||- a "fully equipped kitchen" schould incude an owen (only a stove and microwave was provided - and a dishwasher, but no detergent, so we could not use it)||||Also, almost all services in the resort close at 7 or 7.30 pm, so there is very little to do in the evenings (especially without TV or internet).||||All in all, the landscape around is beautiful but hotel is unfortunately way below the announced...

We were swapped to these apartments at the last minute, so did not know what to expect. In fact we were pleased as they were closer to the main resort than our original accommodation. Just a five minute walk over a walk-way to the snow/shops/lifts and schools. ||||Although basic, they were very very clean. We opted for the 2-6 person apartment, although only myself, husband and 8 year old. Good size double room, v small bunk bed room (top bunk for child only) small lounge with convertable settee to sleep 2 more, but would be a real squeeze. Well equipped kitchen and nice bathroom. Would recommend for no more than 4 adults or a family with max 3 children. Very quiet position. Mainly families. Towels 18 euros for the three of us and you would have to pay for TV.||||Resort excellent for beginners or 2nd timers, lots of places to eat and shop. Found everyone very friendly and helpful. Mostly french spoken, but they were more than happy to help if you made the effort. ||||Ideal for families, can eat any time of day, not really for groups of singles as night life limited.||||Good value for money, free lift passes, but expect to pay 3 euros each for pass.||||Would...

Les + : appart 4/6 personnes spacieux, face station, accès au local ski Les - : un paquet : Le gros HIC l'absence d'état des lieux à l'entée et à la sortie ! Pas de listing sur les équipements des appartements du coup on a hérité d'un appart sale et du mobilier manquant embarqué par les derniers occupants et non rappatrié , et l'absence de contrôle au départ des derniers occupants de la part de Mona Lisa (certains sont des p....c): donc : Manque de vaisselle et matériel de cuisine Saleté générale dans tt le logement Sol de toutes les pièces couvert de poussières et autres saletés ! Etagères des placards de la cuisine gras et sale avec des aliments...! Miroirs lavés à l'épongé grasse au possible Manque de rangements, que 7 cintres pour une penderie de 1m.... Chambre avec lit superposés : lit branlant quand les enfants montent dedans Salon, multiples taches sur le canapé... Chauffe-eau non entretenu et apparemment hyper entartré... Bref, la liste est longue et catastrophique. La demoiselle de l'accueil avait l'air dépassé... Elle nous a tt de même proposé de changer de logement, ce que nous avons décliné, normal après s'êter tapé le ménage, défait les valises et rangé les courses..... Avec du recul j'ai compris pourquoi nous n'avions pas payé très cher, on sent bien que tout est tiré vers le bas.......