Residence Hoteliere Archipel — Hotel in Saint-Paul

This was a 2day getaway surprise from my husband for his birthday, just the three of us. We arrived quite earlier than the usual check-in time and as understandable as it was, the room wasn't ready but we were provided our welcome drinks while waiting and my son kept us busy exploring the new surrounding.. its tranquility and ambience was wonderful and the staff were very accommodating in checking in on us whilst we waited to be given a room. It wasn't long when we were told we had the room ready and to our surprise they even had put in a portable baby cot which we hadn't had asked for upon our reservation online. The room was super clean with a long handled-broom, dust-pan and brush and mop with a small bucket in a cupboard, and in my case, i like to keep my space clean and when coming back from the pool drenched wet and walking about- having that mop was a life-saver. The kitchenette was super organised, clean and felt so homely. Even a clothes drying-rack was there for each room so laundry wasn't even a problem. The bathroom was neatly clean with extra towels. The bed was ok with additional comfy pillows and woolen blankets provided on a shelf. Breakfast was great with the attendant been very friendly and kind in ensuring we were ok. The buffet breakfast spread was presentable and being very strict in measures of hygiene that mask wearing when serving was mandatory (because of COVID) and I was glad to see staffs with gloves etc. We had booked a studio but surely was worth what we paid for. A Burger King and InterMarket supermarket were just 5mins walk away with a little mall-like with doctors clinic, vet clinic, cafes and ATM. Thank you to the team for making those 2 days a real getaway for us. Hoping to...

Unfortunately we arrived in a heavy downpour and after having had quite a bit of trouble finding the property, we checked in to find very half hearted staff on duty. I asked for a glass of water explaining I suffer from Migraines only to be denied water but told I could get a cocktail any the bar. I asked about food and was directed to the quick fast food greasy chicken oilers nearby. We had asked for help with out luggage as we're are scuba divers so have a large amount of bags, a porter eventually arrived at our hire car some 15 minutes later consequently all our luggage was soaked including expensive camera gear. Morning and night staff were far more pleasant. Our room was equipped apartment style but was not serviced by housekeeping until the day before we were due to check out. Nothing really wrong with L'archipel,other than a bad layout -our bags were thudded over many stairs so ask for a bottom floor room if possible. Often not enough space in carp ark for your hire car. Popular choice...

Upon arriving, the greeting we got was less than stellar. It was pouring and we asked for assistance with our luggage. This was met with surprise, and we were told that normally they do not help with luggage. By the time our stuff made it to our room everything was soaked. The night desk man and the morning desk people were far more pleasant and helpful than the afternoon guys. The room was outfitted with plates, cutlery, cookware, towels for kitchen, etc. Nice balcony with drying rack. the breakfast was really nice and offered lots of fresh local fruit, yogurt, crepes, toasts, pastries and coffee and a variety of teas, juices and cereals. There was also the option of ordering eggs or other breakfast items from the kitchen. The staff was friendly and attentive. Upon checking out we relayed our check in experience with the morning desk guy, Cedric, who was awesome. He spoke fluent French and very good English, and was helpful through out our...