Camping de la Ferme des Hauts Frênes — Hotel in Troyes

My wife and I arrived at this campsite having seen previous reviews and that it was open for customers. We went to the reception where we were booked in for two nights by the female owner who wanted us to pay in cash ? ( no card reader in todays in 2022) ,from her attitude it was apparent she did not want to be there. On driving around the back of the courtyard we found we were the only ones there. We selected a pitch near to the toilet /shower block area.All of the pitches had recently had there hedges cut and there was branches strewn all over the pitch. Connecting the electricity and levellers we found all the water taps on the pitches had been turned off ! On going back to reception we were told by the female in a abrupt manner that we did not need water as we had the facilities in our motorhome and to use the water from a tap near outside the shower block !! On asking her if there was a washing machine she was again very abrupt raising her voice and shrugging her shoulders stating she would give us a key later to operate the machine. On going back to reception later that morning she had gone out even though the notice said reception was closed after 12.00pm (this happened twice). The showers had not been cleaned from previous customers although the water was hot, the shower handle lying on the floor of the shower as there was no holder. We never did use the washing machine due to her attitude and she never came to us to assist us. This site was obviously not ready for customers so why open if you do not want customers there?

Not a pleasant experience...

We loved this site. Its small and VERY quiet so if you are looking for relaxation its fantastic. Everyone was very helpful even though the site didn't speak much english. We should learn more French I know that!! Very decent sized private pitches. The site is well spread out so you never feel camped in. The facilities are very clean if a little old. The only one thing that they could have improved on would be to cut the grass on the pitch as ours was seriously long. I appreciate it had been raining alot before we arrived so I'm guessing that why it couldn't be done. Everywhere else was very tidy. I would definitely return and 100% recommend. Its close to Troyes which we visited and enjoyed. Also visited Chateau Ancy le Franc which is...

Beautiful rural campsite. Huge pitches, very well laid out and maintained grounds. Childrens play area. Electricity to pitches - but some connecting points are 'hidden' in the hedges! Several showers and toilets, with plenty of hot water, including a disabled one.9 Athough this is a 3 star site, the showers and toilets would benefit from an update. Great pot washing areas with bins for both waste and recycling. Site states there is a washing machine but there was none to be found! On arrival, the lady was pleasant but will only speak in French (not a problem for me but be aware if you don't speak it) The site will only accept cash as payment. Nice sitting room for campers, including a dining table. Free Wifi is available although the...