Hotel Krone — Hotel in Niefern-Öschelbronn

I have never been treated this badly in a hotel in my entire life! After a wonderful relaxing holiday in Austria and Italy, came this nightmare hotel in Germany. Horrible horrible service of the manager ( rest of the staff was friendly). They gave me the key of a room where a naked man was on the bed doing his thing when I entered. Never received an apology from the manager. Luckily, a friendlier receptionist promised me a free breakfast as compensation. Just to be sure, I asked the manager 3 times if the breakfast would be free (once in the morning just before taking the breakfast). Every time she told me, yes no worries. But…As you can guess, she did invoice my breakfast (even double). And if all of that was not enough, the lady started to insult me in English that it was all my fault because I talked to her in English?! I always thought that these kind of personalities only existed on the television shows of Gordon Ramsay… Guess...

I travel to Bretten on business and always stay at the Krone if rooms are available. It is very popular for business travellers. The hotel is clean and comfortable and staff are all friendly and helpful. The rooms are a good size, the only minus being no air conditioning during the summer months, albeit my room had an air cooler which made it comfortable. The hotel is centrally located with several bars and restaurants in close proximity. There is plenty of choice for breakfast, both hot and cold. On this trip the restaurant was closed for evening meals but I have eaten there in the past and food was always excellent. There was some refurbishment in progress during my stay, but it caused minimal disruption. There is a small sauna in the basement which I had to myself and found very relaxing. I would recommend this hotel to anyone travelling...

I would have no hesitation in recommending this hotel for an overnight stop or for 2-3 nights. Reception staff a very friendly and helpful and speak good English to help with my poor German. We arrived too late for dinner but the bar service was good - very nice red wine. Rooms were modern and very clean, and the beds were super comfy with my perfect sort of soft mouldable pillows. Air conditioning worked well. Bathroom clean and adequately equipped. Breakfast was good and better than expected - ample choice for business or recreational travellers passing through. A short drive from the motorway and cheaper than those closer to it. Would happily stop there again if travel times required it. Thanks for a well earned great nights sleep on a long journey back from...