Bombay Lodge Hotel — Hotel in Accra

I booked this hotel from the U.K. got booking reference confirmed for 5 nights. When I arrived my room was let with no apology. Slovenly worker sprawled across the settee fast asleep. I was finally offered a room without the facilities I booked. Excuses, Computer broken.Not happy. I enjoyed the food while there for the two nights I stayed.but the hotel was too distant for the city centre . I don't think I will stay...

Very bad customer service. I mean how can you expect a customer to come ask you for breakfast. And even at that you serve it in rubber🤦‍♀️. Like who does that ? Is that how we serve breakfast? In rubber? Too bad. Management should kindly tell their workers to learn customer...

Excellent weekend get away lodge with large beautiful rooms. Bar is great and prompt customer service. 24/7 security service and car parking. Easy access to main road, Uber and great...