Esperides has many good things going for it but the lack of accountability in our case is profoundly unfortunate.
Esperides provides multiple transportation services and the trick is, even though it is them providing it to their customers, the negative reviews from guests get removed on the technicality that one or another service is under another company’s name, despite Esperides providing the service.
My review is strictly towards Esperides, since they provided this service which might have caused us to have an accident and waive the accountability of their involvement.
I find this very concerning and would like to warn other guests about their efforts to remove these legitimate complaints and concerns from review platforms.
Edit: Dear Mr. manager, you have repeated this and what you seem to have difficulty in understanding is that if guests go to you for a service YOU advertise, you are accountable for it. The guests trust you and you are responsible for what you offer. Your guests did not go to another company, we asked for this service at your desk, a service YOU provided. You did not “recommend”, you provided it. I believe I have made my point clear and I encourage readers to check all my...
Read moreWe had a truly lovely stay at this hotel. The atmosphere was cozy and welcoming, and the island itself was absolutely stunning. Everything from the scenery to the surroundings made it a perfect getaway.||The staff were exceptionally kind and helpful throughout our stay. A special thank you to Mainos at the reception—he went above and beyond to assist us. When we needed to visit the pharmacy, he personally drove us there, which we really appreciated. He also gave us great recommendations for beautiful places to visit around the island.||We’re very grateful for the hospitality and would definitely recommend this hotel to anyone looking for a relaxing and...
Read moreIt’s a truly fantastic hotel, all the staff are so nice and friendly, the food is great, and the view is just WOW.|The hotel staff are extremely kind and hospitable, from the moment we arrived, we were greeted by smiling and helpful staff who really made us feel welcome.|The level of service is top-notch – from reception and restaurants to housekeeping.|A special thanks goes to the lovely Rea at the pool bar, who was always smiling, friendly, and accommodating, and Menios in the reception was very helpful and is providing excellent service, the hotel should be very proved to have people like Menios and Rea...
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