The room is adequate and it's nice that you get an in-room sink, but there are not toilets in all rooms. All toilets and showers are together, and there are only 3 of them. It is very likely that they will all be in use at the same time, which is frustrating. It would be nice if there was even just one toilet separately to avoid this issue. They are also wet bathrooms, meaning the shower isn't fully enclosed and water gets everywhere. I found it difficult to figure out how to keep my clothes dry and also not track water everywhere after I got out. They provide a large squeegee for the floor, but it was still a challenge. You have to pay for breakfast separately and quite frankly it's not worth the extra cost. They keep refrigerated things (such as cream cheese, juice, hard boiled eggs, etc) in a cooler, which (at least when I was there) doesn't work, so they sit unrefrigerated for hours. I decided that was too risky and went for the shelf stable breakfast items, but again it wasn't really worth the extra cost. There is a large fridge in the kitchen which I used to keep a couple small items cold while I was there. The rooms themselves are adequate but basic; usually there is a TV in most places, but that was not the case here. It wasn't the end of the world, but worth mentioning. Also, it snowed quite heavily right as I was arriving and just outside the entrance door turned to ice. That was not cleared or salted by the time I left, so it was very slick. My advice: stay...
Read moreIt was a disappointing experience. It is not a guesthouse. It is a house that rents rooms. No in person host. You are on your own. I knocked over a soda. No paper towels or any access to anything. I wasn't allowed to check in early. I could if I was willing to pay 50 Euros. A "special exception" was made so I could leave my carry on inside the house. I was told "guests were sleeping". Please be aware I stayed at the airport 3 hours before I went to the "guesthouse" at 7:15 to attempt a check in. I had emailed the request for an early check in. I didn't receive any answer in advance. The host did call a taxi so I could go to Reykavik without looking for a bus after no sleep. Thank you.| I returned to house at 17:00 after being awake for 30 hrs and was told other guests arriving at 1:00 AM. "I will tell them to be quiet" Really?! So 1:00AM is OK not 7:15. Because the host offered early check in for a fee a space was available.|I left. It was my mistake that I knocked over my soda, but my sheets had soda and the side table and floor with no way to clean. The side table was a vinyl cube that was so old the vinyl had peeled away on one side. You could find better furniture at a charity shop or FB Marketplace for free. I have traveled extensively and been in 3rd world countries and hostels and this was just unacceptable. This was 100 Euros. I paid 160 Euros for an airport hotel The Aurora which...
Read moreLike many people, when the pandemic hit we had to cancel our travel plans. This was the only booking that was a giant hassle to deal with. We had booked and paid for an entire trip to Iceland, and contacted all of the hotels, transfers, and tours to cancel and get refunds or vouchers. Every other venue was willing to work with us under the circumstances – even if the reservation had been non-refundable - except this one.||||At first we were told that we could cancel and reschedule until the end of 2021. Then when we tried to do so, they said that if we cancelled we would simply lose all our money whether we rescheduled or not. After some arguing, we were again told that we could reschedule, but they wanted us to pay them more money. We refused, and there was more arguing. Finally, we booked a date without paying more, and when we received a booking confirmation it said the new booking could be cancelled for a full refund. After all of that. It was ridiculous that, for a one-night stay, we had to spend two or three hours arguing with different representatives, when every other booking – most of them much more expensive – dealt with us courteously and efficiently.||||When it’s safe to travel again, we intend to re-book the trip exactly as before – the only exception being that we won’t re-book here, as they were so unreasonable and stressful...
Read more