OYO Casa Feliz — Hotel in Assam

Worst Oyo you can find across the country. The receptionist had no proper information on room facilities and tariffs when we arrived to check in. Non functional facilities on arrival and they were not looked into (even after changing the room. The switch board outside the new room kept tripping and hence the geyser kept going off. ) We were told the electrician would be there in one hour maximum, it's been 2.5 days since the incident. Free Wi-Fi was available, however it does not come into the room. For over a day, the taps in the bathroom wash basin do not work. On leaving at 7.30 pm, main gate was locked. When we went looking for the staff (reception area was totally closed), found 6-7 of them drinking on the 1st floor and terrace. On calling the manager, he claims we should not have any issue with the above said instances (half of which he isn't aware of since he isn't at the hotel personally).

I had posted the above feedback a month ago, as soon as I checked out. And I got a mail a month later, asking for reason for such feedback. Just shows the promptness with which they deal with customers. Worst stay with Oyo, not worth...

First of all, never go this HOTEL at all, I booked it through OYO. The staff associated with room service and bringing food are worthless. I along with my friend was staying here and what happened was that after delivering the food, the staff was totally drunk, and he knocked at our door repeatedly asking 100 rs for his own use which i clearly knew was for drinking liquor. Even after i closed the door he kept on knocking the door. It was such a harassment at late night. And the quality of food, what to say.. It was totally worthless, the rice was uncooked and it felt like we were having raw rice. My final review on this hotel is that it is...

I had went once and that was the worst thing ever I did.The staff's were not professional,had to wait a long time as their room's were not clean and the breakfast they served me was disgusting...they serve me a cup of cold tea instead of hot along with untoasted bread and a single boiled egg.Also they charged me for the complimentary water bottle.I'm never going to stay in...