Rating: 1/5
Points to Consider:
No recognition of online booking: Despite having a confirmed booking through MakeMyTrip, the hotel staff refused to acknowledge it.
Unprofessional Check-in Process: Took 3 hours to confirm booking due to lack of registration on MakeMyTrip application.
No Documentation: No bills or receipts provided for food or accommodations.
Unhygienic Conditions: Poor cleanliness and maintenance throughout the hotel.
Uncooperative Staff: Rude behavior when requesting original bills.
Misleading Information: Claimed to have 17 years of experience, but service quality contradicts this.
Fake Reviews: Beware of potentially fake reviews; physical visit recommended before booking.
Advice:
Verify hotel policies and documentation before booking. Physical visit recommended to assess hotel conditions. Avoid relying solely on online reviews.
Conclusion:
Avoid this hotel due to unprofessional service, lack of documentation, and poor...
Read moreI recently visited Bhagwanpur and stayed at Hotel Swarg. This was my first time booking the hotel, and I initially came across it while searching online. After seeing the details and pictures, we decided to plan our stay there — and I’m glad we did!
The hotel lived up to our expectations. From the moment we arrived, the staff was welcoming and helpful. The rooms were clean, well-maintained, and comfortable. It’s clear that the hotel puts effort into cleanliness and guest comfort. The location was also convenient, making it easy to explore the nearby areas.
Overall, Hotel Swarg offered a pleasant and hassle-free experience. I would definitely recommend it to anyone visiting Bhagwanpur, especially if you're looking for a budget-friendly and neat...
Read more🏨 Situated at Bhagwanpur chowk Near sadar thana. Having average facilities. This hotel having few rooms. Their is dedicated floor for conference so many people book this for marriage funtion. The charge was average and service was good. Its need to little bit improvement overall their all services which they provide. You can reach this place through public transport as well as private transport too. Small parking in...
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