Mahamaya Palace Hotel & Conference Center — Hotel in Bihar

We stayed here from Dec 30, 2018 to Jan 1, 2019. This place is a big property in the middle of no where. The rooms were big and comfortable. But we did not get any hot water in the rooms, that was terrible considering it was December and very cold in this part of the country. The main temple is just a few KMs from the hotel. you cant walk down, but you get local autoriskshaws. The TVs in our rooms were huge, but they were not working. But we never bother about TVs in hotel rooms, as we hardly stay in the rooms. But the intercoms was also not working and we could not call the reception or the room service. We had to go call them literally for every small thing. We asked for hot water, we got a bucket of really like cold water after an hour and after repeated reminders. That was really disappointing, especially while we had kids and old people travelling with us. ||||But the main issue was when we booked a taxi for sight seeing with the hotel. They charged us for a big SUV, but when the car arrived the next day, it was a small car. We had to argue with the driver and he called up another car. But this guy had got his two small kids along for sightseeing with us. My wife got worried, as the kids were too small (4 and 6 year old) and we did not take this car as well. But the hotel staff was supportive all along and they understood our point-of-view. Then they got us a big car, all this cost us almost half the day. Then when we actually went out, we just visited only one place out of the half a dozen places listed in the itinerary. I felt the car driver purposefully took us to the most crowded place as it was new year day and we just got stuck in the traffic for 2 hours. But no question of reducing the price by even 1 rupee even though we traveled very less. Both the driver and the hotel staff were very professional in not giving us any discount for the ride and collecting the complete amount.||||But the hotel let us keep our luggage in the reception area for almost half a day when we were out sight seeing and checked out of the rooms early. The nigh dinner was pathetic, I usually dont get sick, but even I got sick because of the food. The restaurant is not fast moving and I think the food was not as fresh enough. I wouldn't recommend any non-veg food here. Overall it was a mixed feeling here. They have to change their attitude, they cant keep thinking this is more than what you can...

We arived at the hotel at late night after a very long ride form Lumbini, Nepal. We were very tired. We were expecting good hospitality because the reviews were good. But we got the opposite of that. We booked a tripple room but we got a room with two single beds and an extra "bed" that was a table with a very thin mattress. No one can ever sleep on it it was like sleeping on the ground. The bedsheets that were provided was filthy. There were various stains and hair strands on the bedsheets. We requested for new sheets and the provided some within 30 minutes. Their luggage handling was so poor they broke one of our suitcases. Though there was a large room named “restaurant” when we inquired about dinner they said that they do not serve food. We were so exhausted to go out and search for a place to eat so we had to sleep without any food. The only positive of this hotel is that their bathroom was spacious and clean in contrast to their room and there was hot water in a decent speed. In conclusion i can say that this is one of the worst hotels that i’ve ever been to. If anyone is planning to visit Bodhgaya consider booking somewhere else. We had to settle for this because every other place was booked because of the busy...

We initially chose to stay here because reviews praised the cleanliness of this relatively new hotel. In fact, the hotel was too new since it was still under construction during our stay. There were missing toilet papers and mirrors in the washroom, no wifi or TV in the room and all furniture in the room were coated in a layer of dust. The construction went on from the morning until 8-9pm at night and it was somewhat disturbing. ||||Having said that, the service this hotel provided was excellent. The staff brought us extra fleece blankets due to the cold weather, replenished our water supplies, haggled prices with tutu drivers for us and gave us free breakfast!||||The hotel is also relatively close to Mahabodhi temple and all the major temples and shrines in Bodh Gaya. The surrounding area of the hotel is very safe and quiet which makes a great place for morning walk. The wide, open-area balcony of the second floor also allowed a great sunset view. ||||We will definitely stay here again if we ever return...