OYO Bella House Near Sarita Vihar Metro Station — Hotel in Delhi

• If I could give zero stars I would have. The owner asked me to vacate the premises at 12 and was proud to tell me that they don't allow check ins after 12 even if you have just landed in the city. He even informed us that he doesn't care about guests because the establishment is owned by a Bronze Medalist Boxer. • The ease of location was the worst because it is inaccessible by Google Maps and there is no indication that an OYO or even a hotel exists there. • We were only able to find the establishment because we were desperate enough to find it. • After reaching I wasn't able to find anyone at the reception and the rooms were open. I entered a room and there was a child sleeping in an unattended room. • In terms of service, there wasn't even packaged drinking water • The cupboards were not empty and full of someone else's things and it was evident that the rooms weren't cleaned also because there were alcohol bottles in the bin. • The AC was not working • The Toilet was small and the pot did not have a hand shower/faucet and no lota and even it's pressure wash was aimed elsewhere All in all I could have adjusted considering the price but the staff was soooooo ruuude I just hated the...

The experience was pathetic also i am ashamed to call it a hotel or even a place to visit I was devasted by the fact the how can someone be so ignorant . The hotel staff was least bothered about you nigh, they even denied my access and told me to go back in the 11 am in the night just because I booked a hotel by the app and not booked in physical presence. The hotel is owned by bronze medalist boxer but didn't justified his branding and also this hotel is diminishing...

Very Disgusting hotel and staff there se no sign and a proper way to reach out hotel as well no hospitality worst...