Hotel O Blue Moon — Hotel in East Zone

We have the worst experience in this hotel. Uppon areival rooms were not ready and they made us wait 2 hours without check in. Even thought mentioned free wifi is not available at the hotel. Bath rooms are disgusting, very dirty not clean for decades. Very smelly. Beds were very uncomfortable , torned bed sheets and stains, blood and vomits on the sheets. Very smelly sheets on bed. No customer service, staffs were very rude and not helpful. No lift and had to take all the luggage to 2nd floor by our self. We asked for a refund just after check in after finding out room conditions and wifi they denied and manager was not picking our calls and guy at the reception was ignoring and hiding in...

Horrible experience during my stay at this place. Was denied check in when I reached there. Was asked to call Oyo customer care to inform that the pricing was wrong in the website. Poor response from Oyo Customer care made us wait for 2 hours and then finally was allowed to check in only when Oyo support team deposited some complimentary payment to the guest house account. Booked for 3 rooms and was asked to adjust 2 bedrooms. No lift. We had to carry the luggage for 2 floors. Poor room service and many issues with room specially the fans are not working and heater. Bed linen had many stains and was torn. Please avoid...

Dear frd don't book this hotel Worst and cheating hotel Oyo and manager I made booking this hotel booking id is Lw840846 we reach property mrg 12 they did allow to check in I ask to customer care they ask property manager they did pick up the call finally 3 am the accepted to refund then the fraud manager mrg the do customer check in mrg 12 am to 3 am the check in théy give feed back to Oyo the Oyo and the manager did gd cheating team so kindly avoid the hotel till now we did get refund this new type of cheating the manger doing we can't give...