Via MA Homes - Hotel in Morjim — Hotel in Goa

The staff is irresponsive. We have asked for connecting wifi to invertor and the owner said there is no invertor in the house yet some bulbs still worked without electricity ao apparently he either lied or had no idea what he was talking about or both. The same owner swore that wifi would work 247. We've asked for three weeks, he has either fed us empty promises or ignored and on the 4th week he said "just one week more, why bother?" AC didn't work properly so we requested repairment works after which a worker dared to ask us money. The new AC has been turning off by itself ever since. Electricity outages are frequent, some take more than one hour to be resolved. Internet is slower than a slug. They have taken the motorbike we've rented for a "service" and it took 2-3 days to be "serviced". They have returned the bike with almost zero petrol, the only "service" they have done is that they've cleant it. The only pro is that the sea is quite close...

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist Me Rashid Khan and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit...

The owner was unresponsive and failed to address our requests. Upon checking into the room, we inquired about WiFi and electricity. They assured us they had backup power, which would allow us to use WiFi during outages. However, there was no backup electricity, and we lost WiFi during power cuts. Despite multiple requests to connect the WiFi to the inverter, the owner ignored us. Overall, it was an...