Renest Gandhidham — Hotel in Gujarat

I recently stayed at Renest Hotel, and it was a wonderful experience from start to finish. The hotel offers a perfect blend of comfort, cleanliness, and warm hospitality, making it a great choice for both leisure and business travelers.

The check-in process was smooth and hassle-free, with courteous staff welcoming us with a smile. The room was well-appointed, featuring modern interiors, a cozy bed, clean linens, and all essential amenities including a tea/coffee maker, fast Wi-Fi, and a smart TV. The bathroom was spotless and stocked with quality toiletries.

What stood out the most was the hotel’s attention to detail and commitment to guest satisfaction. The housekeeping was prompt and efficient, ensuring our room stayed tidy throughout our stay.

The in-house restaurant served a good variety of dishes, blending local flavors with classic favorites. Breakfast was particularly enjoyable, with fresh fruit, hot options, and excellent coffee. The staff at the restaurant were friendly and attentive, making the dining experience feel personal and relaxed.

Renest also features facilities like conference rooms, and travel desk support, which adds convenience for guests. The location was another plus—it’s centrally located, making it easy to access local attractions and transportation.

Overall, Renest Hotel offers great value with its clean, comfortable rooms, friendly service, and good food. I would highly recommend it for a short city stay or a peaceful...

Third class experience, even guest house guys would be better than the management of renest. I would not blame staffs who directly interact with customers but yes as a management for the hotel the culture of "empathy" "service" is missing, with this 2 are missing we can't expect 3rd parameter of "going an extra mile* to come in picture.. Few examples, they had only 35% of occupancy in the category I chose the room at the time of check in I requested a better room with window facing their garden, at the check in staff said "sure" even though said rooms were vacant they gave me room in the corner, another classic example, the terrif I chose was including breakfast, when in the morning I requested them to send just a Tea in my room, they wanted me to pay the charge for it🤔 and if I take tea in their restaurant there wouldn't be any charge, why anyone in this Corona time would go in the restaurant with those buffets so I said no for that, here also attitude of " service" and "empathy" found missing, few more are there which I would refrain putting down here but they made my first visit to them so "memorable" that I will not visit this "Guest House" again.. Guys there are many other better options in the city, improve or be ready to face "No Repeat" for your bookings.

For their Management - training requirements are huge, hire a trainer for team for better...

Had been to this hotel on 7th June. Location is ideal. Some improvements would be required with the below There is no AC in the Front lobby even with hot Temperature outside. Reception staff were cordial. Was alloted a room 111, on reaching the room the electronic door lock latch was not working properly. Maintenance/house keeping were doing something and opening the door, but on trying myself faced difficulties. Informed front desk to have the room changed and to provide me with a silent room as I was tired after a long journey and wanted to rest. Was shown another room facing the front on the 1st Floor and later was given room no. 120. Amenities were missing, room was spacious but the AC was not cooling even on putting it on 16 'C. Maintenance personnel came and were telling it would cool but no cooling was happening. Also , there was heavy noise in the front of the room inview of some work going on . Informed front desk also but nothing was was happening. As almost 30+ minutes were wasted with no results. Called up my agents after an hour and informed them regarding the inconvenience. Was immediately shifted to a better hotel. Have not checked their restaurant as i had to move to another hotel. Hotel is in a good location and if the management improve their amenities and rooms for their customers, it...