OYO Omi Guest House — Hotel in Gurugram District

I have never seen that type of worst thing which done by oyo custmercare and hotel also with me. I had booked that hotel for 25 Dec and paid online at oyo app Rs 688 which shown in app and also after confirmation from oyo custmercare. When I reached at hotel then hotel reception person Umesh said will not give room according to oyo app amount as he want more money. After that I called on oyo custmercare and they talked at hotel and after that custmercare executive told me that need to pay more money as they cheat and fooling custmers and also talk in bad behaviour. I suggest to all that not to book hotel via oyo app or also not book that hotel directly as they both cheat...

This hotel owner loots to customer as well as goibibo.. First he takes a booking from gullible customer, then after reaching demands hefty money for check in.. This is recently happened with me, and the same is reported to goibibo.. Then goibibo sent a mail to hotel to refund, but the chap at hotel rudely denied saying jao kya karna hai karo... As on date neither I got my refund back nor goibibo contacted for follow up... Avoid this hotel asap... There are many other hotels to neighbours of same hotel, you can go directly and book rooms.. I have heard that this online loot is common in this area and one should avoid booking online.......

Don't book online even if you book from Oyo they won't give you room and Oyo can't help you that and it is not only with this hotel all nearby hotel will do same so it is better book at the location only so that you won't suffer in finding room. If you want good rooms good service then don't with cheap rooms but if you want to just stay for 1 night don't need so much service than you can go with this...