Hotel O Moti Dungri Road Near Albert Hall Formerly HOTEL ALBERT — Hotel in Jaipur Municipal Corporation

Very Bad experience with this Hotel. I am very Disappointed. I planned my two days visit to jaipur to see pink city and attraction. I and my family was very excited about the trip. I have booked room in this hotel. But when i was about to reach Hotel, I received Call from Manager he told me that room will not be available. I was surprised and ask for reasons, he told me there is electricity issue in there hotel. Then I ask for any solution so that I can stay with my family. He told me that he cannot help me, do call to oyo call center or cancel your booking. I had paid all in advance. Then I call oyo call center, there a lady pick the call and assure me to help and she told me she will callback me with solution. But after waiting for 1hr i didn't received any call. Then Second time I call oyo call center then another executive pick call and assure me the same. I wait again for 1hr for callback but nothing received back. After then 3rd time i call back in call center then a Gentalman pick the call and i had told him all the situation he is the person who help me a lot and arrange me a room. My check-in time was 12 pm but I received room at 6 in the evening. This all incident RUINED my trip. This the first time i was using OYO....

Do not book this hotel. They show minimum price on OYO for more booking. When you go for check-in they said "Itne kam mai to nahi hoga" You have to pay extra 1000rs. If you said we paid all money online that time they said " Online pay nahi karna tha".They delay your chek-in by saying "5 min mai karta hu", logic behind that you tired by standing in reception area and said " lelo bhai 1000 rs" If you call OYO call center they only waste your time by saying we are trying to call hotel owner . Once you book through OYO, OYO didn't take any responsibility. Do not go with family hotel...

Yesterday we booked albert hotel though OYO customer care. But when we reach there hotel staff asked for extra money and rooms are not at all hygiene. When we called at OYO customer care they transfer the call property owner. At that time he was in front of us but by his appearance he was not look like property owner. Surrounding environment is also not good. When we asked shift or refund our booking OYO official refused to do that.booking id...