Chalil Residency — Hotel in Kerala

I wouldn't suggest this place to anyone and hope no one gets my experience in any hotels.They try to take extra money in the name of check in time; eventhough ,they didn't provide any such information.We didn't booked through any online source.We enquired in this place directly through phonecall.It will be long if I get into the whole story.I would also like to inform that this place is not at all clean.Don't try to run your business by fooling people.Please note,never lie to a customer(that they told something which in reality they didn't)even during an argument Hope you will make your place more clean and review your customer service. #Bad experience Reply to their reply as Google doesn't have a option to reply: You replied after 3 months!Yes we were upset when you tried to tell us we need to pay extra after coming back to the place in the afternoon without any early information.Remember we didn't apply online and you didn't provide any such information during check in time. We didn't even stay during the morning.You had already switched off our rooms electricity. I have stayed in other hotels as well but I had received drinking water everywhere and it shouldn't be taken as being irritated /rude when you are being asked for basic facilities such as cleanliness and water.We have provided whatever we were asked to do give/fill while check-in.The guy in the reception itself told that no need to fill everything!I was doubtful from that time itself.Then I just stayed convincing myself that it is just for 1 night at low cost!I guess that was a mistake.What does it mean that I have threatened you to give bad review in Google.😂 I have just shared my experience and it is up to the public to...

I wouldn't suggest this place to anyone. I recently had a stay here and morning we checked out. Due to some changes in plan and i had to stay back i again opted this place and the same room. They said they cleaned the room, unfortunately the food waste which i left on previous day was still there. The towel which i used was still there, the bed sheet was still the same even after cleaning the room. So hygiene is a total zero there. Only thing they did was rearrange the bed and sweap.

They don't provide water, you have to buy water extra from there. Only thing is AC is working. But you have to sleep in an unhygienic bed and use an unhygienic towel 😵‍💫

As a reply for the comment, that unhygienic towel and bedsheet was there when I checked in for the first day itself. When i enquired about taking the same room the staff itself said its actually cleaned. I left the room at 9:30 and checked back in at 1:30pm or something. So apparently there was plenty time gap for cleaning and your staff clearly mentioned...

Totally disappointed. Not even eligible for 1 star rating. Booked for 1 night through Agoda online, as it was near to my examination center, Mothoot college. On booking confirmation I got complementary breakfast & wifi with price of 1150/-. But at the place nothing was available. Forget about complementary breakfast.. they dont provide even basic needs like water bottle, bath soap,towel etc... room was very ordinary fitted with a AC. Requested front desk person for 1 hour extension check out time from 11:00 to 12:00, as my exam schedule starting time was around 15:00. But they denied though most of rooms were vacant. The front desk staff was very rude , doest even know basic courtesy how to talk with guest. At near by also there are no good restaurants , where u can arrange food as they have not fooding options. So please guys don't be fooled by seeing fake picture and advertising of this property. Don't waste...