Green Gates Hotels — Hotel in Kerala

A Disastrous Stay: Unforgettable Nightmare

I recently had the misfortune of staying at this Hotel through a booking agent, and I must say it was a nightmarish experience that I wouldn't wish upon anyone. From the moment we stepped foot into the hotel, it became apparent that cleanliness and hygiene were non-existent priorities.

Upon checking into our room, we were greeted with a sight that left us utterly disgusted. The floor was covered in dirt and mud, making us question whether the room had even been cleaned at all. The bed sheets were even worse, adorned with blood stains that indicated a complete lack of care for guest comfort and well-being.

To make matters worse, the curtains in the room were teeming with fungi, an alarming sign of negligence and poor maintenance. It is unacceptable for a hotel to subject its guests to such unhygienic and potentially hazardous conditions.

Adding insult to injury, despite having made prior arrangements and full payment for three extra beds, they were nowhere to be found. This was a grave inconvenience, especially considering we were traveling with 15 family members, including young children. Given the high demand during our stay, we were left with no choice but to endure the horrifying conditions, sacrificing our happiness and peace of mind.

This experience here was beyond horrible, and I cannot stress enough how deeply disappointed I am. The disregard for basic cleanliness, the presence of blood-stained sheets, and the overwhelming fungal growth on the curtains reflect a complete failure on the part of the hotel's management to uphold even the most basic standards of hospitality.

I strongly advise against considering here for your stay. Such an establishment not only tarnishes the reputation of the hospitality industry but also poses a genuine health risk to its guests. It is evident that the hotel is in dire need of immediate attention and a complete overhaul of its housekeeping and maintenance practices.

In conclusion, my family and I endured a night of horror at [Hotel Name], where our expectations for a pleasant stay were shattered by the appalling cleanliness, blood-stained bed sheets, the prevalence of fungi on the curtains, and the failure to deliver the extra beds we had paid for in advance. I implore you to explore other accommodation options and spare yourself the...

It was really a pleasant and happy for choosing this hotel for staying during the Wayanad visit. initially i thought the hotel is almost in the middle of the city and it will be crowded but when i reached the hotel or the place then i felt the difference and you will not be feeling as if you are staying within Kalpetta region. I have taken the Cottage for staying here and I should strongly recommend anyone if you are planning to go along with kids and family you will have your best stay.

Hotel Entrance view itself gives you a fresh feeling after driving from 200+ kms you will be welcomed with full of greenary and as soon as you park your vehicle and enter the reception you will be given a warm welcome along with the welcome juice. The staff and reception here are just fabulous always they serve and listen to customer with smiling face.

Coming to entrance view of the Cottage you need to walk down from your parking place and entrance view or the cottages are located and surrounded by full of greenary and also the swimming pool. There is a camp fire setup so you can give relaxing evening with groups of people sitting around.

Finally the main important is Kids play area which is must needed for tiny tots or kids they will be so excited to spend their time in playing which is very close to restaurant and even they will be so relaxed and happy to spend their holidays.

So, overall best place and resort if you are planning to stay in Kalpetta region along with reasonable prices...

green gates is located conveniently at kalpetta not far from the highway, but still with a privacy..not with much view, but has tried to make a greenery image bt itself..the cottages are made in a small rain forest set up..i had taken a so called luxury room, though there was no much luxury in it, but the room was ok. sajeesh, the operations head, satheesh, the marketing manager are both very professional and are very good at their job. both are very customer friendly and with a very positive attitude..the breakfast could be really better as per the standards of competitors..the food quality should be really looked into by the fand b manager.. over all it was a good experience considering the fact that the team did well to give service within...